These terms are incorporated into Vendio's User Agreement at https://www.vendio.com/ecommerce/terms and are subject to such User Agreement.
Your use of any of Vendio's services is subject to the User Agreement in its entirety. This Agreement was updated on February 13, 2023.
a) Vendio Plans
Topaz Plan
Monthly Subscription Fee: $29.95
or
Ruby Plan
Monthly Subscription Fee: $49.95
or
Sapphire Plan
Monthly Subscription Fee: $99.95
or
Emerald Plan
Monthly Subscription Fee: $149.95
or
Diamond Plan
Monthly Subscription Fee: $249.95
b) Vendio Applications
i. Image Hosting. Image Hosting is included on all plan levels, up to the applicable storage quota specified in the following table
for that plan (the "Storage Quota").
| |
Storage Quota |
Approximate Image Count |
| Topaz Plan* |
3GB |
3,000 |
| Ruby Plan* |
10GB |
10,000 |
| Sapphire Plan* |
30GB |
30,000 |
| Emerald Plan* |
150GB |
150,000 |
| Diamond Plan* |
250GB |
250,000 |
*If the Storage Quota of the highest price plan is exceeded, an overage fee of $10/10GB will incur.
For all plans, any usage of Image Hosting exceeding the Storage Quota will automatically upgrade to the next tier, based on peak storage for the billing period. At any given time, your total image storage equals the sum of the file sizes of all images uploaded to Vendio (including
unfiled images and those filed in image folders), plus the sum of the file sizes of all images in your Recycle Bin. Any other images, such as ZoomStream
Images and logos, or images for custom templates, are excluded from your storage calculation. Your peak storage equals the highest total image storage
used in a given billing cycle.
ii. Watermarking. Watermarking is included within all Vendio Plans.
iii. ZoomStream Images. On all plan levels, an initial $1.00 fee (the "Initial ZoomStream Fee") will be charged upon
upload of each ZoomStream image (the "Uploaded Image"), which enables up to two weeks of unlimited use. A $0.50 renewal fee will be
charged for each subsequent two-week period of storage of the Uploaded Image. Images uploaded, deleted, and uploaded again are subject to the Initial
ZoomStream Fee.
iv. Vendio Gallery. The Vendio Gallery (enhanced Vendio Gallery Traffic Booster Edition) is enabled and included within all plans.
v. Personal Assistance. A Personal Assistance subscription is included within all plans.
vi. Vendio Reports. Reports are included within all plans.
vii. Vendio Reviser. Reviser is included within all plans.
viii. Vendio Counters Pro. The enhanced Counters Pro Edition is included within all plans.
ix. Vendio Shipping Insurance. Insurance is included within all plans (with different insurance levels).
a) Enrollment. Subject to availability, you may enroll in a Vendio pricing plan in accordance with the Fees Schedule or your contract
fees schedule. Each month, Vendio will charge you the applicable fees, which will appear on your statement or invoice. Except as otherwise noted,
each indicated fee is in addition to, and not in lieu of, the other indicated Vendio fees and fees charged by related services. Examples of cumulative,
related services include, but are not limited to, payment processing, eBay, Amazon and Etsy marketing, and shipping services.
b) Billing Vendio will charge you the
non-refundable, prepaid monthly fee indicated applicable to each of your selected plans, if any. All monthly, annual fees and usage fees will be
charged until you cancel your subscription. Each Vendio Plan or Vendio Application Plan subscription (where applicable) must be canceled
independently. If you cancel one subscription, Vendio will continue to provide and charge for other requested services until you meet the cancellation
requirements in this Section.
c) Payment. Payment will be made by a valid credit card or any other payment method accepted by Vendio. Fees are payable in U.S. dollars. If you have previously
provided your credit card for payment, Vendio will charge your credit card for billed amounts on a regular monthly basis beginning at the end of your
free trial and continuing until your account is terminated.
d) Past Due Accounts/Credit Risks. For accounts that are in arrears or accounts that Vendio, in its discretion, believes may represent
a credit risk; Vendio may charge amounts as they come due or sooner than the account would otherwise have been charged based on its billing cycle.
If your account is scheduled for renewal, but your credit card on file has expired; you may be requested to update your account. For your convenience,
we will also try to process your renewal with your existing credit card. You will be billed a monthly finance charge of the lower of 1.5% or the
highest amount permitted by applicable law if your account becomes past due. Your account may be suspended or terminated for non-payment. You will
reimburse Vendio for any costs arising from collections activity.
e) Account Closure. You may close your account by emailing us at service@corp.vendio.com to request closure or sending
us a request using the contact us form.
f) Changes to Fees. Vendio may change the Fees Policy effective seven days after those changes have been posted on our website and may add new fees effective immediately upon posting the new fees.
g) Discounts, Credits and Refunds. Vendio may, in its discretion, offer discounts, coupons or promotions that may reduce applicable
fees. Users may request credits to their account by contacting Vendio customer service. Credits will be granted in Vendio's discretion. Any refunds
will be made in credits to your Vendio account. You will not be entitled to a refund in the event we cancel your services for a violation by you of
these Terms and Conditions or if you have not used the services.
3. Fee Specifics and Mechanics.
a) Vendio Plan Fees
i. Monthly Subscription Fee. If you are subscribed to a monthly Vendio Plan, at the beginning of each monthly billing cycle during
which you have enabled a Vendio Plan, you will be charged the non-refundable Vendio Plan Monthly Subscription Fee.
ii. Products. At any given time, your product count (also referred to as "SKU count") equals the number of top-level products in your Vendio inventory
(the "Included Product Count"). Only top-level products, excluding variations, are included in this count. Your peak product count equals the
highest total product count used in a given billing cycle. For all plans, product counts exceeding the Included Product Count will automatically upgrade to the next tier, based on the peak product count for the billing period.
| |
Included Product Count |
| Topaz Plan* |
300 |
| Ruby Plan* |
1,000 |
| Sapphire Plan* |
3,000 |
| Emerald Plan* |
15,000 |
| Diamond Plan* |
25,000 |
*If the Included Product Count of the highest price plan is exceeded, an overage fee of $10/1000 Products will incur.
iii. Multiple Marketplace IDs. The Vendio Plans include the ability to sell using several accounts per sales channel
(each a "Venue ID"). Users may add additional Venue IDs to enable managing multiple external accounts within a single Vendio account, up to the
applicable limits specified in the following table for that plan (the "Marketplace ID Limit"). Shopping engines (Google Product
Search, Shopzilla.com and Shopping.com) do not count toward your Marketplace ID Limit.
| |
Marketplace ID Limit |
| Topaz Plan |
Multiple eBay, 1 Amazon, 1 Etsy, 1 MoreCommerce |
| Ruby Plan |
Multiple eBay, 1 Amazon, 1 Etsy, 1 MoreCommerce |
| Sapphire Plan |
Multiple eBay, 1 Amazon, 1 Etsy, 1 MoreCommerce |
| Emerald Plan |
Multiple eBay, 1 Amazon, 1 Etsy, 1 MoreCommerce |
| Diamond Plan |
Multiple eBay, 1 Amazon, 1 Etsy, 1 MoreCommerce |
b) Grandfathered Plans.
Our March 4, 2009 announcement discontinued plans that users may have selected prior to that date and were
allowed to retain (the "Grandfathered Sales Manager Plans"). Our March 28, 2011 announcement discontinued Vendio Platform Plans
(the "Grandfathered 2009 Plans"). Our May 29, 2012 announcement discontinued "Vendio Platform Bundles". As of February 27, 2013, the "Vendio Precious Metal Plans" are discontinued
(the "Grandfathered 2012 Plans" and, together with the Grandfathered 2009 Plans and the Grandfathered Sales Manager Plans,
the "Grandfathered Plans"). Sales Success Fees, Final Value Fees and Listing Fees only apply to Grandfathered Plans.
As of June 5, 2013, the "Vendio Community Edition Plans" are discontinued
(the "Vendio Precious Metal Plans" and, together with the Grandfathered 2012 Plans, the Grandfathered 2009 Plans and the Grandfathered Sales Manager Plans,
the "Grandfathered Plans"). Sales Success Fees, Final Value Fees and Listing Fees only apply to Grandfathered Plans.
Our March 17, 2017 announcement discontinued monthly plans priced at less than $99.95 per month, including all Grandfathered Plans. As of October 12, 2017, we have discontinued all the plans that users may have selected prior to that date.
