posted on August 11, 2000 01:15:37 PM new
I once had a situation with a new seller who put up a lot of auctions without a clue as to how to carry them through!
I finally got my books after 90 days! The one thing I will give the seller is that he always answered emails with apologies, explained that he was in over his head and asked for patience.
In the end I realized that I was just dealing with an honest person who found his personal limitations.
Tom in NJ "I won't rest until all the junk in America has been shipped to a good home"
posted on August 11, 2000 01:59:16 PM new
Model_Citizen - an email response would do wonders. Not only to soothe, but to avoid inflaming. No one likes to be ignored.
At this point, he/she could have shipped me inferior product and plan to claim I got what I paid for. BUT - just as easily the extra contents in the box may be a gift/ apology and the other items are still on the way.
It is impossible to guess, and if I can't get a response... well what am I to do?
I reiterate that this seller has 1000's of fb and is not new. I am hoping for a return phone call. As I said the seller is close by and my dog is ready to go PU.
posted on August 11, 2000 02:34:34 PM new
I have not offered to pick up but would surely be thrilled to. I have not been able to establish any communication with the seller. If I get a call back, I will offer tonight, even though I have already paid shipping twice.
posted on August 12, 2000 05:46:20 AM new
Yippee!
I have heard back from seller, who tells me that the xtra items included were in fact a peace offering. In that light, I will
report that he was generous.
On the missing items, he states that he oversold one and the other arrived to him broken but he should be able to provide both in time.
I cannot even cuss him for lack of communication because he says he put a note in the box to explain, and although I cannot
find it I am assuming it was there and that I missed it and 1 of my children got it.
It ain't over yet, but things are looking up. Thanks for the support everyone!
posted on September 6, 2000 06:10:54 AM new
I'd very strongly suggest that you initiate a fraud complaint NOW. You can always withdraw it, if things are worked out. Click on the Safe Harbor link on any Ebay page, and find the link for Fraud and Insurance Claims. Fraud claims must be filed within 45 days of auction close, and insurance forms must be mailed to reach Lloyd's within 60 days of auction close. This is not a case of "never got your email" or "lost in the mail". This is "I'm ignoring you, hoping 60 days will pass before you do anything".
Things don't sound hopeful for getting your merchandise, so you'd best take steps to get your money back and impose some consequences on the seller!
posted on September 6, 2000 09:13:16 AM new
There is no fraud, I got everything I paid for, I feel lucky. Was an awful deal, but it's a done one and so I'm movin' on.
posted on September 6, 2000 01:02:34 PM new
I can't offer you any advice but you have my sympathy. Last year I bid on a ruby and diamond bracelet and won. Weeks passed and no bracelet. I kept emailing and calling and getting nowhere. In the meantime, I watched the negs rack up on his feedback rating from people in a similar situation. I finally got a shipment from him but it wasn't what I had bid on, it was the bracelet's fraternal twin made of sapphires and diamonds and a pair of earrings. I decided that I was lucky to have something in hand and just kept my bid mouth shut. Turns out I like this bracelet better anyway. Unethical? Probably, but I decided I was better off to have comparable goods than no goods at all.
Did he send you anything you can put up on ebay and recoup some of your $$$s???
