Home  >  Community  >  The eBay Outlook  >  My .com ID at Ebay was just changed!!! By Ebay!


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 celebrityskin
 
posted on October 26, 2001 09:54:29 PM new
Just got this e-mail from Ebay:

Hello,

NOTICE: eBay User ID Changed -
******.com

eBay has determined that your User ID, "******.com" is not
suitable for use at our site, thus it has been changed to "user****".
To alert other eBay users of your new look, a "shades" icon will appear
after your User ID for 30 days.

So they change my ID without telling me at all. Never gave me the oportunity to make up a new ID, and now I can't change it again for 30 days.

I am PISSED OFF!!

 
 compucycle
 
posted on October 26, 2001 10:09:07 PM new
I would be bent out of shape.
I have all of my websites as eBay ID's.
If they change ANY of them you can bet I'll be putting in a call to powerseller support.


 
 eastwest
 
posted on October 26, 2001 10:21:51 PM new
There had to be a good reason ..did you have a swear word in your user name??

 
 kiara
 
posted on October 26, 2001 10:25:18 PM new
I'd be bent out of shape also.

Does anyone remember this from July?

http://www.auctionwatch.com/mesg/read.html?num=2&id=400100&thread=400090

celebrityskin, how long did you have the ID before they changed it?


 
 smw
 
posted on October 26, 2001 11:34:23 PM new

Q. Can eBay change my User ID?
A. eBay reserves the right to modify, alter or suspend any User ID at any time (at our sole discretion and without notice) for any reason whatsoever.

http://pages.ebay.com/help/basics/f-faq-userid.html (updated 10/25/01)


I also read the complete new links policy, and somewhere in the verbiage I read that having yours or any website.com as your user ID is not allowed. I can't find it right now in the maze of ebay pages. Sometimes I can find stuff and other times it is like a rabbit warren. I hope someone else can find it and post the URL. (it is the complete policy, not the abbreviated FAQ.)

It read to me that eBay decided that sellers were using their website .com's as their user ids to try to get buyers to go their web sites and buy stuff directly from the site. It looked like ebay decided this is a loop hole in their new polices to keep everything on site and stop fee leakage. What I kept reading was that an auction is to sell an item and pay fees for that item. **Anything** on the page that can direct a buyer to your site, or another site to buy anything else is not allowed. (Fee leakage).

I thought at the time that ebay would enforce this rule with new sellers. But I didn't know about the published rule on the FAQ page that they can change your ID at their discretion any time without notice. I wonder if all .com's in user ID's will be changed.

There are going to be a whole lot of very PO's people out there if they do just do it without notice.



 
 capotasto
 
posted on October 27, 2001 05:25:21 AM new
"Never gave me the oportunity to make up a new ID, and now I can't change it again for 30 days. "

I think you can change it anytime you want, it's just that the shades will stay there for 30 days after the last change.



 
 kidsfeet
 
posted on October 27, 2001 05:31:35 AM new
Capasto:

Your user ID can only be changed once every thirty days.

She is stuck with the new ID until the 30 days expire.

 
 wowwow85
 
posted on October 27, 2001 05:57:58 AM new
3o days is not forever.
if we dont like it,we can always quit ebay and drive traffic to our site via other means.
why do people think they can get away with links and dot com id??
if someone croaches on your territory and steal your customer away,what would you do?

 
 celebrityskin
 
posted on October 27, 2001 06:49:16 AM new
I've had the same ID for the past 14 months.

It's gone now, and they didn't even give me chance to change it.

Grrrr.........

"why do people think they can get away with links and dot com id?? "

Well it has never been a problem in the past with the ID, there are no links to any www site in the auctions at all. Hey if you are going to change the rules, let people know.
[ edited by celebrityskin on Oct 27, 2001 07:02 AM ]
 
 Eventer
 
posted on October 27, 2001 07:16:38 AM new
Things you can't include:

URLs (for example xyz.com).

This is from the FAQ section cited above by smw. Either ebay is tightening down on this or someone turned you in.

You are also not allowed to "mark" your pictures w/any website reference on them or ebay will pull your auctions.



 
 wowwow85
 
posted on October 27, 2001 07:30:09 AM new
you know damn well ebay does not like to lose revenue,you wont like it either if you spent all that money to provide a venue ?
funny amzn marketplace does not seem to mind,asking all these big discount booksellers to sell their books,these sellers are taking business away from amazon.
you can go to their websites and get cheaper books,cheaper shipping and special deals like free shipping if you spend 50 dollars or more.



 
 vargas
 
posted on October 27, 2001 07:40:15 AM new
eBay made the .com ID change a few months ago. It disallowed NEW .com IDs, but did not make those who already had .com IDs change theirs. Existing .com IDs were basically grandfathered in.

celebrityskin was there anything else in your ID eBay might find objectionable?

If not, an appeal might be in order.




 
 celebrityskin
 
posted on October 27, 2001 08:03:14 AM new
Yes... I am appealing it now.

I've had this ID for 14 months. No problem. I'm a powerseller has well. They didn't have a problem with it!

Pretty sure it is a bidder, I cancelled his bid after several very rude e-mails.

Very disapointed in the way Ebay has acted in all this.

 
 jubilee333
 
posted on October 27, 2001 09:26:28 AM new
celebrityskin - Did they change your ID to something totally different then what you had, or did they just take off the .com? If they changed it completely, that's ridiculous. What the heck is eBay's problem with letting people know what's going on? I don't see why, especially in this case, they couldn't have just sent you an e-mail stating that such-and-such a rule is being enforced and you have 5 days to change your ID, etc...


 
 camachinist
 
posted on October 27, 2001 09:43:43 AM new
celebrityskin,
I trust an e-mail has gone out to your customers advising them of the change...

I have a bookmark file of sellers I regularly buy from and would want to know if they changed (or had changed for them) ID's...

Curious...what happens if I entered your old ID in the search engine or pulled a bookmark with your old ID seller list?
Would it show the name as invalid? I would imagine the e-mail address (if I had it) would get me to your new seller name, yes?

Interesting problem....sorry to hear about that...

Pat
 
 celebrityskin
 
posted on October 27, 2001 11:57:12 AM new
"Did they change your ID to something totally different then what you had"

Totally different. looks like some Default... My new ID is: user1454**

Boy does that roll off easy....

"I don't see why, especially in this case"

Exactly. When I had links in the auctions a couple of weeks ago they sent me a nice letter, giving me time to fix the templates and what not. NOTHING this time. Boom, you ID has changed. At first I thought someone had my password.

"Curious...what happens if I entered your old ID in the search engine or pulled a bookmark with your old ID seller list? "

It does come up with the old ID list.. not sure how long that will last, not much info from Ebay at all.

Lets see if being a Power Seller helps.


[ edited by celebrityskin on Oct 27, 2001 11:57 AM ]
 
 kidsfeet
 
posted on October 27, 2001 12:22:16 PM new
Celebrity:

Your old user ID will pull up the new one for 30 days.

After that, the old one will cease to be an ebay member.

 
 Libra63
 
posted on October 27, 2001 02:53:10 PM new
Earlier in the year it was stated that all ebay members that used an email address or a .com user name would have to change them. Reason being ebay does NOT want anyone to know how to get ahold of you without going through them. I though the change was going to happen awhile ago but they must be changing them now.

 
 Pandoras_Trinkets
 
posted on October 27, 2001 03:38:40 PM new
Wow Celebrityskin ! aka user1454

While I don't agree with the .com thingy you should have been grandfathered in. You've had it for 14+ months etc. Or at the very least given x amount of days to make a change. Right at the christmas buying season too. That's just not right user1454 *no kidding* looks like your too stupid to come up with a name and now your stuck for 30days. Make some kind of announcement on your emails and/or me page/website for past buyers.

GOOD LUCK!

Angela

www.pandorastrinkets.com
-0- it's a beady place -0-
 
 bhearsch
 
posted on October 27, 2001 04:07:57 PM new
I archived the following "pink" posts dated May 18 from the eBay T&S Board concerning eBay ID's that contain a web address. I'm sure these threads are long gone:

POSTED BY DAPHNE ON T&S BOARD May 18
http://remarq.ebay.com/ebay/transcript.asp?g=discuss%2Eebay%2Etrust%2Eand%2Esafety&tn=104479&sh=fc920b380829c468&idx=73772
QUOTE
"If the web address is a User ID, that's fine... we allow User ID's to be web addresses for now, so we wouldn't prevent linking to that user's auctions that way."
END QUOTE

POSTED BY DAPHNE T&S BOARD May 18
http://remarq.ebay.com/ebay/transcript.asp?g=discuss%2Eebay%2Etrust%2Eand%2Esafety&tn=104479&sh=fc920b380829c468&idx=54753
QUOTE
"User IDs that contain a web address are still allowed for now. Although you can not watermark an image with your web address, you can watermark with your User ID. If your User ID IS your web address, you can watermark with that."
END QUOTE

It was mentioned quite a number of times on that very board that those users who already had an eBay ID which included their web address OR their email addy would be grandfathered in and the restriction would only apply to NEW users. I made a post on AW during that time which included the comments made by the pinks to that effect and I will try to find it.

SOOOO, I guess we have to pay more attention to the words "FOR NOW"!!

Blanche

[ edited by bhearsch on Oct 27, 2001 04:10 PM ]
 
 morgantown
 
posted on October 27, 2001 04:15:18 PM new
It seems to me that your disgruntled customer turned you in for a .com user ID. He/she probably though it was a TOS violation and didn't realize that early .com IDs are grandfathered in. HOWEVER, it's also evident that the eBay employee that changed your ID, didn't realize that the .com user IDs were grandfathered in either! Good grief!



 
 smw
 
posted on October 27, 2001 07:46:02 PM new
Blanche,

I think it would be tough to make the case that an existing .com user ID's was wrongly zapped using the grandfather argument to the no .com user id rule. A statement from a Pink notwithstanding.

Seems to me that eBay can and would simply invoke the User Agreement: "eBay reserves the right to modify, alter or suspend any User ID at any time (at our sole discretion and without notice) for any reason whatsoever."

So a Pink or anyone else can make statements from now until doomsday about user ids. The statements are meaningless as long as ebay has "the reserves the right" clause to do whatever it wants to a user id, whenever it wants, without any specific reason in the User Agreement.

This reserves the right clause is written very broadly , essentially giving ebay a carte blanche, (no pun intended), to invoke it at will to change one person's user ID from a .com and allow another to keep a .com user id.

I think this clause was added because of the stink about ebay claiming it, not the user owned all of the user ID's, and this is a way for ebay to control user ID's without flatly stating it owns the user IDs.


 
 bhearsch
 
posted on October 27, 2001 08:19:43 PM new
Hi Susan. I doubt that we could ever make a claim with regard to eBay's ever-changing rules PERIOD!!

But, that's the whole problem. EBay constantly changes the rules; the pinks tell us one thing which we later find out isn't the case. How is anyone supposed to function within this kind of chaos? I cannot find a statement anywhere on eBay's site about not being able to keep your ID if it contains an email addy or a web address. New users cannot register with those two forms of an ID because eBay says you can't AND the entry field won't accept the @ symbol or a .com among other things anyway. EBay says you can't have ID's with a web URL or an email addy NOW but they don't say you can't keep them if they existed before the new rules went into effect.

I honestly think eBay purposely keeps their guidelines vague so they can make up the rules to suit their purpose. It's a hopeless situation.

BTW, I hope your Mom didn't get away from you.

Blanche

 
 katssimi
 
posted on October 27, 2001 08:39:04 PM new
I typed in user1454 and got the message that the user id is invalid. Are you still in the system??

 
 kidsfeet
 
posted on October 28, 2001 04:35:54 AM new
Shs did not give us her FULL ID at Ebay, she wrote user1454**, leaving out the last two digits.



 
 katssimi
 
posted on October 28, 2001 05:39:13 AM new
ah, ok
hehe means there were that many users changed before you??

 
 smw
 
posted on October 28, 2001 12:46:59 PM new
Blanche, You are absolutely right. But the specific prohibitions about not having .com user ID are, (or were) in in the Help section. I saw it and read it, but foolishly didn't copy the text or the page URL. Finding stuff on eBay is a real challenge. I have been trying to find the Wanted Board for a week now.

The head lawyer for ebay is a guy who used to work at the Justice Dept in DC. He is doing what any good lawyer should do, leave ebay as much wiggle room as possible. Which isn't to say it justifies some of ebay's actions. Pinks shouldn't be able to post their interpretation of anything on ebay Boards without getting a firm statement from the legal dept. Nor should Safeharbour or whoever does things like change a user id without notice be able to make these decisions arbitrarily based on their interpretation of the rules as happened to elebrityskin. The consequences to sellers is enormous. But I don't know if there is anything that can be done about it.

I went to get the mail for Mother and "forgot" to give her back her keys. She will have to call me if she plans on leaving the house. The things we do.......

 
 GreetingsfromUK
 
posted on October 28, 2001 03:41:54 PM new
A comment from another message board!
I'm gonna get this one quickly before someone else thinks of it !!!
visitmywebsiteandbuystufffromtheretoavoidebayfees



 
 GreetingsfromUK
 
posted on October 28, 2001 03:57:46 PM new
And in the dieing hours of AW, if you compete with me and break eBay rules, you will be reported and your auctions will be pulled. eBay trading is going to get harder, but I am only interested in my competitors who break the rules. Adapt and survive, but play by the rules. This is not my trading name
 
 celebrityskin
 
posted on October 28, 2001 04:00:10 PM new
Guess what kids!!

SUCCESS!!!

Date: Sun, 28 Oct 2001

Subject: Re: User ID Change

From: eBay PowerSeller Support

Hello ****,

Thank you for writing with your concern to eBay USA.

Let me start by apologizing for the inconvenience you may have
experienced. I appreciate your persistence with this matter as you have
regained your original User ID: ****.com.

According to established protocol, I was obligated to change your User
ID. After much deliberation through the proper channels, I received the
proper approval to change your User ID back to its original name.
Furthermore, I have made a note to your account to avoid this from
occurring in the future.

YES!!! Power Seller status did seem to help!!!

 
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