sanmar
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posted on February 22, 2003 09:51:15 AM new
I sold a widget to a buyer who has sent 3 emails reminding me to give him a pos. fdbck. The last one came this AM, he had received the widget, didn't say whether he was satisfied or not. Just a reminder to leave him feedback. I emailed him back & said if you are happy with your widget, then leave me a pos. fdbck & I will do the same for you. I explained that I do not leave feedback until I hear from the buyer. I used to do this all of the time, but have learned my lesson. Right or Wrong? He has 63 pos & 1 neg in 3 yrs.
[ edited by sanmar on Feb 22, 2003 09:52 AM ]
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bear1949
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posted on February 22, 2003 10:03:14 AM new
I do the same thing. When I receive their feedback that tells me they received the item.
I also state in the shipping notification that upon receipt of their feedback, I will update theirs.
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toasted36
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posted on February 22, 2003 10:10:08 AM new
Hi Sanmar ....I don't believe you'll get a right or wrong answer with this Question/Statement....This is a Thing that each seller has to choose to do.I always leave a Pos. Feed back when I get paid...I feel if the buyer negs. me then I did something wrong on my end ,why should they get the bomb dropped on them for something I did...If I get a neg.(which i never have)(knocking on wood)from some wack job and I know it will come sooner or later...I'll prolly cry for a day then write something well thought out to reply to it with....Other Sellers feel they should always wait...that is they're choice,There is nothing wrong with that way either if thats what they choose to do.So if your a wait on feed back type of seller then hold out.
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rarriffle
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posted on February 22, 2003 10:36:10 AM new
when the buyer lets me know the item arrived, i leave feedback. if the buyer pays promptly, answers emails promptly, then they have done their part and deserve positive feedback. the only reason to wait is to be able to give retaliatory feedback and that is extortion. if the seller packaged incorrectly or did something else the buyer didn't approve of then it is the buyers choice to leave positive or negative, it wouldn't be retaliatory, which is what you all wait for.
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trai
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posted on February 22, 2003 10:48:06 AM new
I will leave it when I hear from the buyer that they got their item. I never ask for feedback, seems to work well for me.
Makes one wonder why this bidder is so gong ho about getting feedback from you sanmar. If they hound me for it then I just wait a bit.
toasted36
I feel if the buyer negs. me then I did something wrong on my end ,why should they get the bomb dropped on them for something I did.
The sad fact is that you can do everything right and still get hammered by a screwball. just because someone negs you does not mean you did something wrong!
But you are right when you say that every seller needs to do what works for them.
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tomwiii
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posted on February 22, 2003 10:48:47 AM new
Horsefeathers & hogwash!
The transaction is NOT completed until the bidder has received the item & has conveyed (either by email or fb) to the seller the bidder's final conclusion about the transaction!
Two years ago I used to always leave fb after pmt -- HOWEVER, within the past 14-18 mos, I've encountered a huge upswing in the nutso-fruitcake factor with NEWBIE bidders.
An ever increasing number of wackos are expecting overnight satisfaction for 33.7 cents & drop a Bush on your head if you don't respond to their hysterical emails within 13.5 SECONDS on a SAT NIGHT at 2AM! 
NTM the fact that I'm getting a little nauseated by all the sanctimonious self-serving holier-than-thou attitudes here whenever this subject comes up!
Do it your way, but don't look down your PERFECTLY CLEAN noses at sellers who choose to handle fb differently.
FB is virtually MEANINGLESS, in effect, for buyers -- but it can be the KISS-OF-DEATH for sellers. Reserving fb is THE ONLY method that sellers can employ to ensure that bidders will COMMUNICATE if a problem arises!
Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?"
http://tinyurl.com/5duz
[ edited by tomwiii on Feb 22, 2003 10:50 AM ]
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tomswift
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posted on February 22, 2003 11:00:28 AM new
I leave feedback when i get around to it. Every couple weeks I sit down on a Sunday morning with a coffee and catch up with feedback for both selling and buying - after I've run all my favorite searches that is  . Anybody that has bugged me for it in the meantime (sent me an email "reminder" ) gets left out, if I recall who they were.
[ edited by tomswift on Feb 22, 2003 11:01 AM ]
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trai
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posted on February 22, 2003 11:29:26 AM new
tomwiii
NTM the fact that I'm getting a little nauseated by all the sanctimonious self-serving holier-than-thou attitudes here whenever this subject comes up!
And who may that be here? I have not seen a single post by anyone on this tread that even comes close to being sanctimonious!
Now this I can agree with.
An ever increasing number of wackos are expecting overnight satisfaction for 33.7 cents & drop a Bush on your head if you don't respond to their hysterical emails within 13.5 SECONDS on a SAT NIGHT at 2AM!
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tomwiii
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posted on February 22, 2003 11:33:26 AM new
trai:
"... then they have done their part and deserve positive feedback. the only reason to wait is to be able to give retaliatory feedback and that is extortion. if the seller packaged incorrectly or did something else the buyer didn't approve of then it is the buyers choice to leave positive or negative, it wouldn't be retaliatory, which is what you all wait for"
Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?"
http://tinyurl.com/5duz
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trai
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posted on February 22, 2003 11:40:29 AM new
tomwiii
Oh, that one. It was so slight I did not bother to count it in the overall view of the thread.
[ edited by trai on Feb 22, 2003 12:50 PM ]
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tomwiii
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posted on February 22, 2003 11:53:00 AM new
You consider the term "extortion" to be "slight?"
Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?"
http://tinyurl.com/5duz
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trai
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posted on February 22, 2003 12:14:14 PM new
I just do not take this to heart because someone else thinks like that. If thats the way they feel about feedback fine.
Someday they may change their outlook when it comes back to bite them in the azz.
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toasted36
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posted on February 22, 2003 12:17:50 PM new
Ok Kiss and Make Up you Two !! :-*
[ edited by toasted36 on Feb 22, 2003 12:24 PM ]
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sanmar
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posted on February 22, 2003 12:21:50 PM new
OMG, Did I open a can of worms on this subject. I would have probaly left feed back today when told me the widget had arrived, but he again reminded me for feedback.
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trai
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posted on February 22, 2003 12:30:32 PM new
sanmar
Yeah, there you go, its all your fault. These kind of threads are right up there with shipping/handling/ refunds/ and my dog placed the bid by mistake.LOL
[ edited by trai on Feb 22, 2003 12:51 PM ]
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curlectables
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posted on February 22, 2003 01:04:51 PM new
Before you get concened, one thought occurs to me. How many feedback does he have? Do you remember waitng for the magic number 10? It's been a while, but I do. I alwys give positive feedback when I have received the money in my hand- which does mean waiting for the check to clear. Do they always give me feedback- no, I can't honestly say they do, but that is their problem not mine.
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trai
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posted on February 22, 2003 01:11:24 PM new
Sanmar has this in his first post.
He has 63 pos & 1 neg in 3 yrs.
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curlectables
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posted on February 22, 2003 01:20:46 PM new
You are absolutely right. Color my face bright red! And we talk about buyers that don't read the auction properly. SHAME ON ME!
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rarriffle
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posted on February 22, 2003 01:40:48 PM new
tomwiii, I was not being sanctimonious!
We just keep seeing threads here where the buyer has left a neg and everybody advises the seller to neg them back and teach them a lesson.
IMHO, this is not fair. the buyer has completed what they have been asked, pay for the item and answer emails....whos TOS says "also turn around 3 times and kiss my azz and I will give you feedback"?
but that is what I keep hearing here.
feedback is very important to newbies and some people are just compulsive about it.
Moral of the story...it only takes a few seconds to leave the blessed feedback and get it over with! if they neg you then put an unemotional response to it and go on..it only hurts for a moment.
And I have been bit in the butt...twice now..still doing business the same way...my choice.
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kiara
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posted on February 22, 2003 02:41:21 PM new
This discussion comes up how often? About once a week or so? There is no right or wrong way, whatever works for you. How do I do it? Most get feedback after they contact me to say they are pleased with their goodies or after they leave it for me. I leave feedback right away for a few when I receive payment and others get none at all because of their attitude. In other words, I play it by ear.
I recently had a problem with a buyer who couldn't understand why an e-check took time to clear. Then he hit me with a neutral because of a perceived problem and never even contacted me first so I'm glad I didn't leave positive feedback when payment cleared. He does not deserve a positive.
sanmar, with your buyer I would probably leave him feedback but I would first check very carefully to see the feedback that he has left for others. He may be just one of those buyers totally hung up on feedback. With some, the feedback seems more important to them than receiving the goods.
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stonecold613
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posted on February 22, 2003 10:19:37 PM new
sanmar,
It is sellers like you that give all legite sellers a bad name. LEAVE FEEDBACK AS SOON AS YOU RECEIVE PAYMENT. THE BIDDER DID THERE PART, NOW IT IS YOUR TURN. Any other bogus reason not to leave it is extortion and feedback shielding. As a bidder, I look for sellers that don't leave feedback first to see if they are retailiators.
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Twelvepole
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posted on February 23, 2003 05:58:11 AM new
Trai... you have said it very well. 
Sanmar, with the buyer emailing you, doesn't count as contact that they received the item?
I myself don't pos first and do the same, just drop an email letting them know my item arrived safely...I don't ask though.
AIN'T LIFE GRAND...
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dacreson
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posted on February 23, 2003 05:42:43 PM new
Hello
OK lets cut though all the verbal fog. Seller in your TOS (Boilerplate) you should have a statemet something like. "I return feedback".
Whenever I get such a request I just copy that section of thier lot listing and paste and email to them. If they send feedback I do likewise. Other than that I do not respond anymore. Your time could more useful elsewhere. Luck.
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Libra63
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posted on February 23, 2003 06:01:26 PM new
I think it is up to each seller when to leave feedback. Me, I leave feedback after I mail the package. Reason: I describe my item exactly how it is. I package as if it is me that is going to get the package. I have done everything right in my eyes and ofcourse the buyer has paid for his auction, I leave feedback. I am sure my first negative is coming but I cann't change that so I just continue the way I do my business.
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msincognito
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posted on February 24, 2003 08:49:22 AM new
My philosophy is very much in line with kiara's. As long as they let me know - somehow - that they received the item and they're happy, I'm done and feedback is left. (I just recently discontinued my practice of leaving it when payment was received.)
In your case, sanmar, I'd probably just bounce back with an inquiry "I leave feedback for my buyers once I know they're happy. Are you?"
If he emails you back yes, chances are very, very slim that he's going to come back and slap you with a neg. If he's that much of a liar that he will say "yes" and then neg you anyway, well, that's one's coming anyway and there's nothing you can do to avoid it. But it seems like the longer this drags out, the more likely he is to sound grudging or angry in his feedback, especially if he paid fast and followed your other TOS.
I'm not addressing this from a moral standpoint, but from a practical one. It just seems to be an easier course to take.
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sanmar
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posted on February 24, 2003 10:26:06 AM new
stonecold613: Just who are you to judge me as to whether I am legit or not. I have been selling on eBay for 5 yrs. & have over 500 positive feedbacks. I am just as legit as anyone & maybe more so than some. I used to always give feedback as soon as I miled the pkg. I never mislead anyone as to condition etc. But after 2 occasions where I get negged for something that was not entirely my fault, I stopped doing that. One time I got negged because dish was broken in the mail. The buyer negged me for sending a broken dish. At first she refused to take it to the PO(it was insured) That was the last straw. No more the eagar beaver on feedback. When I receive notice that the buyer has received the widget & is satisfied with their purchase, I am happy to give pos. feedback.
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doormat
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posted on February 24, 2003 12:58:04 PM new
It seems only fair for the seller to leave positive feedback when they receive their money. Whether or not the buyer acts in the same professional manner, should be up to them. Most people can see bogus and retaliatory feedback comments for what they are, which ends up reflecting directly on the person who writes them.
These are the last 4 feedback comments I received and I have many more like this, due in part, to the respect I give my buyers in a transaction:
xxxx Feb-21-03 23:15:16 PST xxxx S
Praise : Thankyou for taking care of me! Why aren't more sellers like you? Great!!!!
xxxx Feb-21-03 23:13:27 PST xxxx S
Praise : Great seller to deal with. Better than described. Thanks!!!!
xxxx Feb-21-03 11:56:18 PST xxxx S
Praise : This is totally amazing! Super Seller! Super Nice A++++++++++++++++++++++++ xxxx Feb-21-03 11:56:18 PST xxxx S
Praise : The Best Seller on Ebay! Highly Recommend A++++++++++++++++++++++++++++
doormat (the horn tooter)
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shop4shoes
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posted on February 24, 2003 01:06:43 PM new
http://cgi2.ebay.com/aw-cgi/eBayISAPI.dllViewFeedbackMemberLeft&memberId=panamax1&items=25
This guy was a pushy, feedback beggar.
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kiara
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posted on February 24, 2003 01:13:28 PM new
doormat, I can show pages and pages of just as glowing remarks that I have received, some even better so that means nothing at all.
Just because I leave feedback the way I choose to does not mean that I'm not treating my buyers with respect.
Heck, I even treat deadbeats with respect!
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shop4shoes
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posted on February 24, 2003 01:20:13 PM new
Well, STOP it!
Edited: I am giving up on Italics.
[ edited by shop4shoes on Feb 24, 2003 01:22 PM ]
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