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 Libra63
 
posted on May 7, 2003 05:37:43 PM new
I have a piece of jewelry up for auction and I guess this bidder bid on the piece. Well I just received an email from eBay about a bid retraction and this is what it said.

Retracted
Explanation:Seller changed the description of the item

I never changed a thing on this auction. Has this happened to anyone else? I changed another auction title but I have never changed any auction descriptions.

 
 Libra63
 
posted on May 7, 2003 05:48:48 PM new
This is the history. How many bid retractions are you allow or can you just bid then retract? I guess I will block the bidder.

1845 positives. 1261 are from unique users.
3 neutrals.
2 negatives. 2 are from unique users.
21 bid retractions


 
 stopwhining
 
posted on May 7, 2003 05:48:51 PM new
i think this is one of the reasons provided by ebay when bidder retracts her bid.

 
 kiara
 
posted on May 7, 2003 06:35:59 PM new
After an item has been bid on the only way the seller can change the description is to add to the item description. They can't revise within the auction. Or if they change the pictures to show something different than what the person originally thought they were bidding on.

Yes, they give it as one of the reasons.

Bid Retractions
Exceptional Circumstances Only

The description of an item you have bid on has changed significantly.

http://pages.ebay.com/help/buy/bid-retract.html

I think that many retract bids because they change their minds or find it cheaper on another auction. You can check and see what else they have bid on.

Maybe she looked at the auction but didn't bid and then imagined it was something else, placed a bid and then reread it and thought you changed it. If you did revise, it says that the seller has revised it.





[ edited by kiara on May 7, 2003 06:38 PM ]
 
 trai
 
posted on May 7, 2003 06:43:24 PM new
This sounds like a case of bidders remorse. 21 bid retractions is way too many in my book.
Did you have a reserve price on this piece? Some will bid up till they find your price and then retract. The smart ones will ask you upfront.
I would block this bidder. 1845 positives. 1261 are from unique users. Since they are also sellers they should know better.

 
 ahc3
 
posted on May 7, 2003 06:50:04 PM new
I hate bid retractions. I understand there are some valid reasons, but there should be real consequences too. Someone having 21 retractions is crazy. It has to be more difficult than it is right now.

 
 sciclone2000
 
posted on May 7, 2003 07:23:15 PM new
I just had somebody retract a bid. They became a member april 28, 2003 and already have 36 retractions.

Tony.
 
 logansdad
 
posted on May 8, 2003 08:42:16 AM new
Libra63 and sciclonone2000,

I would report both of your bidders to ebay for excessive bid retractions and let ebay NARU them.


"An Army of One"
 
 neonmania
 
posted on May 8, 2003 09:19:01 AM new
I guess I'm on the other side of the fence. I don't see where a bid retraction causes me any harm at all and I would rather have someone change their mind before the end of the auction that after and end up being a deadbeat.

Sometimes you bid on an item that struck you and you absolutely must have, and then in the light of day, you may ask yourself "what the hell was I thinking". I've done that more than once. I usully leae the bid there and hope someone outbids me figuring in the end I just helped the seller get a better ending price. Of course If I don't get outbid by the day before it ends, I do retract.

 
 ahc3
 
posted on May 8, 2003 09:25:18 AM new
The problem is you are hurting the seller. If it gets bid up, people will pass over it, and possibly lose real bidders. If the bidder retracts, it does not go down one increment, but down to the level of possibly before they got involved. It's a great way for a bidder to cheat and try to get an item cheap. At least ebay stopped retractions near the end of the auction, but I think there needs to be a limit of excessive bid retractions. Someone on ebay for a few weeks with 36 bid retractions is trouble.

 
 kiara
 
posted on May 8, 2003 09:34:02 AM new
neonmania, what excuse do you give when you retract your bid? Most times the seller has not changed the description and if you choose the option where you bid the wrong amount you are supposed to rebid immediately with the correct amount.

The only other option is if you can't reach the seller and that means that you have tried to call them.

Bid retractions do hurt sellers and ahc3 explained it well.

Libra's buyer has retracted 21 in just this past week and that's way too many and she should be reported. She is hurting sellers.



 
 neonmania
 
posted on May 8, 2003 09:48:13 AM new
First of all , you have to understand, I don't enter m max bid at first. When I bid, I only bid enough to go up one increment. I don't enter my max bid until the last minute or so of the auction so I don't have drastic effects on bidding - the most I may change the item price by is a buck or two.
Most of the items I biddon are collectibles that get the majority of their action in the final few minutes. so a bid retracted 24 hours has no effect.

Kiara - I actually just use entered wrong bid amount but I also email the seller and explain.

 
 ahc3
 
posted on May 8, 2003 09:53:31 AM new
It still strikes me as odd that a seller is actively retracting bids. I don't think I have retracted one in 6+ years on ebay....I look at it like this. When I graduated high school and for the summer after my first year of college, I had a job as a telemarketer. It was my job to call people and sell newspaper subscriptions - While it is certainly was not a glamorous job, and I understand people don't want to be interrupted by a sales pitch, it was my job. What people said on the phone was really shocking. It is 17 years later now, and when I have gotten similar calls, I decline, but politely. I would NEVER say any of the things that were said to me, partly because I try to be polite, and partly because I was in a similar situation and I know that the person working the other end of the phone is making a low salary just trying to get by. I know better. Sellers who regularly retract bids should know better too.

 
 dacreson
 
posted on May 8, 2003 10:42:25 AM new

Let's skin this problem from the other end. Ebay says placing a bid is a legally binding contract. As suggested before, block bidder and report them to ebay with all the data. Be sure to block bidder to avoid future problems.

 
 neonmania
 
posted on May 8, 2003 10:55:09 AM new
What are you going to report them for. Bid retraction is not disallowed.

Would you rater the person change their mind now or after they have won the auction.

Jump down off the horse and accept that people can change their minds and be thankful that they did it before you were out fees.

 
 ahc3
 
posted on May 8, 2003 11:00:00 AM new
"eBay will thoroughly investigate bid retractions. Abuse of this feature may result in the suspension of your account. Bids retracted within the last 24 hours of listing can be viewed as bid shielding, which is a serious violation of our policy."

Ebay does care about this. Retracting a bid because you do not want the item is not allowed. You can only retract if you enter the wrong amount, description has changed, or you can't reach the seller. Someone who has retracted dozens of times in a few weeks either is extremely stupid, or has an agenda and may be bid shilling.

I don't want them to win if they don't want the item, but I would rather have them not win by having them thrown off ebay!

 
 kiara
 
posted on May 8, 2003 11:00:09 AM new
If this occurs, re-enter the correct bid amount immediately after you retract your bid. If you do not place another bid, the retraction will be in violation of eBay's policy and could result in your suspension.

http://pages.ebay.com/help/buy/bid-retract.html

Not on a high horse here. I have never retracted a bid and before bidding I do know what I'm doing and whether I want the item.

For anyone to change their mind 21 times in a week, it just doesn't make sense to me.

[ edited by kiara on May 8, 2003 11:03 AM ]
 
 neonmania
 
posted on May 8, 2003 11:21:45 AM new
::I don't want them to win if they don't want the item, but I would rather have them not win by having them thrown off ebay!::

Great idea. Lets have everyone who has the audacity to change their mind before the end of an auction thrown off ebay. Screw the fact that they may only do it occasionally... who needs their money anyway. The fact that they regularly complete and purchase items is irrelevent - the important thing is that they had the nerve to change their mind about wanting one of your items.... scumbags... all of them.... kick them off ebay. revoke their internet access... hell, lets just nuke the bastards!
[ edited by neonmania on May 8, 2003 11:26 AM ]
 
 neonmania
 
posted on May 8, 2003 11:25:25 AM new
::For anyone to change their mind 21 times in a week, it just doesn't make sense to me. ::

Ever consider that that could be someone who discovered brother/sister/husband/child placing bids on their account?

However, here is nothing that says that the 21 bid retractions mentioned in Libras beginning post were made in a week - that number reflects 6 months of retractions and you have no idea what the circumstances regarding them is.



 
 ahc3
 
posted on May 8, 2003 11:33:20 AM new
It's an interesting point of view neonmania, but I don't think it will get much support here. What part of "A bid is a binding contract" don't you understand? You should not be bidding on items on ebay and then change your mind at the end and retract the bid. I've had people retract or ask their bid to be canceled if they made a mistake, that is ok with me. Mistakes happen. It sounds like what you are doing is bidding on as many things as possible, then changing your mind on a lot of them and retracting your bid. Hopefully one day it will catch up with you.

 
 trai
 
posted on May 8, 2003 11:47:23 AM new
There are valid reasons for a bid retraction, however in this case its a total abuse of the system. 21 in the last seven days you do not think is a bit much?? Get for real!
This "winner" should be turned in to ebay. Look up their history. This is crazy.

Bid retraction is not disallowed.
True, but only up to a point. This is an overkill.

 
 kiara
 
posted on May 8, 2003 11:50:06 AM new
The other evening one of my friends had a bid retracted on a beautiful piece of jewelry he was selling and when I checked the bidder she was bidding on similar items and "making a list" and most likely retracting when a better offer came along so he did report her because he felt it messed up his auction.

I won't disclose Libra's ID but she did make it known to me a long time ago when she needed help on an auction. She is a good seller and offers beautiful jewelry pieces so occasionally I check her auctions. From what I see this bidder did retract 21 bids in the past week.

No, I don't know the reasons and they could be legit but I do know that ebay has rules about this. And regardless what anyone seems to think, bid retractions can hurt sellers.

 
 neonmania
 
posted on May 8, 2003 11:50:44 AM new
AHC - you know what they say about what happens when you assume. Of course your wishes of ill will speak for themselves as well.

I bid on a very rare type of item. I couldn't place a multitude of bids if I wanted to, they don't show up very very often. Sometimes I will bid on one based on the simple fact that it is part of this collection and who knows when I may find one again. A couple days later I may realize that even if it is rare, it's flawed and I will only try to trade up down the line, or that I have other financial obligations that eclipse my initial desire for the item. I think I may have retracted 5 bids in a year and one of those was because the owner was shilling, another was because the item description described what I was looking for but the later added photo showed that the description was false.

Next time ASK before you assume the worst, although to be quite honest considering the trend of complete contempt I have seen on these boards for bidders I'm not in the least bit surprised.



 
 trai
 
posted on May 8, 2003 11:52:51 AM new
Ever consider that that could be someone who discovered brother/sister/husband/child placing bids on their account?

Too bad! They are responsible for what goes on in their account, no one else. If they are dense enough to allow someone else access to their account then they can pay the piper....... end of story!

 
 ahc3
 
posted on May 8, 2003 11:54:27 AM new
5 retractions in a year because you have other financial obligations are enough for me to not change my mind - if an item is flawed, why bid in the first place, why not ask the seller a question or do some research - you probably shouldn't bid in the first place if it is something that a few days later you find out you can't afford. I don't have contempt for buyers, only difficult or unreasonable ones.

 
 kiara
 
posted on May 8, 2003 12:15:51 PM new
Next time ASK before you assume the worst, although to be quite honest considering the trend of complete contempt I have seen on these boards for bidders I'm not in the least bit surprised.

neonmania, if memory serves me correct when you first arrived on this board you showed more contempt in a few days towards your bidders than I have in all my posts since 1998.

I seldom have problems with bidders and I am also a bidder as well as a seller. But I do show some contempt for all that abuse the system for their own gain. That includes buyers and sellers that lie to me, those that shill, keyword spammers, bidders that retract too many bids, and the list goes on.

Probably more sellers than buyers post to these boards and of course it is a venting ground for bad transactions so maybe that's why some think that we show contempt for all bidders. Not true.

 
 neonmania
 
posted on May 8, 2003 12:40:46 PM new
::neonmania, if memory serves me correct when you first arrived on this board you showed more contempt in a few days towards your bidders than I have in all my posts since 1998. ::

And it was all directed at buyers of one line of items (body jewelry) which I had inherited from another source and got rid of as quickly as possible. I did not keep selling to a group that drove me insane. And BTW I would have much rather that the 30% deadbeat factor on those under $5.00 items had all retracted their bids

 
 neonmania
 
posted on May 8, 2003 12:47:54 PM new
::5 retractions in a year because you have other financial obligations are enough for me to not change my mind::

Can you read? I said 5 total - 1 was a pull out rather than deal with a shilling seller, 1 was because of a false description. of the three remaining - 2 were flawed and I changed my mind on willingness to deal with the flaws.

::if an item is flawed, why bid in the first place,::

Again, you know nothing about the items in question. They don't have to be mint to be valueable.

::why not ask the seller a question or do some research ::

Again - you are trying to scold a person regarding something you have ZERO information on.

::you probably shouldn't bid in the first place if it is something that a few days later you find out you can't afford. ::

Yes- because financial surprises NEVER happen.


 
 kiara
 
posted on May 8, 2003 12:49:36 PM new
Point taken, neonmania. That's what I meant when I said about sellers mostly venting about bad bidders here but we don't show contempt for them all.

Please know that overall I do enjoy your posts and you've helped many since you've been here.

 
 ahc3
 
posted on May 8, 2003 12:49:49 PM new
" I think I may have retracted 5 bids in a year and one of those was because the owner was shilling"

That was what you wrote, take a look, unless you go and edit it out. You are one angry person!

 
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