posted on July 28, 2004 06:38:23 AM new
sometimes the carriers will remind the seller he should be contented recovering his COST of the item insured.
Say a piece of junk you found in garage sale for 5 dollars was bidded up to 500 dollars.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on July 28, 2004 11:10:35 AM new
Email this thread to any seller you may want to warn. I know I will. This is a BLACK EYE for FEDEX. This is an area of exposure that all sellers need to get up to speed on. If the contract specifically limits coverage of an item that constitutes a majority of your business shipping AND you have paid the higher fees to cover the added value AND you can substantiate that ANY FEDEX representative was cognizant of your inventory type, then accepting said fees should be construed as fraud.
If you have a DBA with anything in the name connotating 'not used' you have a potential for reimbursement. Calculate the excess fees you have paid and send FEDEX a demand letter for that amount. If they deny your claim, pursue this in small claims court. FEDEX has not sufficiently, IMHO, CYAed and they have significant liability.
Meanwhile, it would be illogical to ignore this window of exposure and you have the duty to research this matter and take appropriate action as you see fit.
posted on July 28, 2004 12:34:56 PM new
I've been shipping collectibles for over 15 years. It's my business, as I assume it is your's. I learned before I shipped my first package what the rules of the game are, with Fed-Ex, UPS, and USPS. I think that it's the seller's responsibility to do this, as it's the seller's responsibility to assure safe and insured delivery to buyer. I learned that Fed-Ex does not cover over $500 for Air shipments, no matter what you declare the value to be. So on these, if I use Fed-Ex, I use a private insurance company to cover the balance. There are many out there. I've had a few packages lost and all claims have been paid promptly. UPS will cover collectibles. I have had claims paid off here to, by UPS. On real high value claims you do have to jump through hoops to collect. UPS, if a package is "lost", at this point says that what you paid for was not insurance, it was "your declared value". The burden of proof then falls on seller to substantiate the declared value. USPS is basically the same as UPS. Both UPS and USPS will pretty readily pay off claims under $1000. Anything over that is where the fun begins but you will eventually get paid. In your Fed-Ex case, you will never get anything more than the $100, no matter who you write to, no matter what stink you create. Their policy is clearly stated in their TOS. I think that you have to accept the responsibility for not reading the TOS beforehand. I do think that for you, in the future, your best choice is UPS INSURED. My own private insuarance carrier will not insure FED-EX GROUND shipments, and I assume that this is the normal practice.
For those of you that don't get it already, you can sign up to get a once a week newsletter from them that is great reading on Sunday (it comes that day)
posted on July 28, 2004 01:02:49 PM new
for your information-USPS is the preferred shipper for jewelers and gold coin dealers,they ship registerd insured as it is logged at every station.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on July 28, 2004 01:24:33 PM new
That is awful, I just switch from UPS to fedex, may have to change my mind. I used to work for UPS Tracking and insurance dept and as far as a year ago ( when I quit working) if your item was packaged w/their recommendations and you have proof of shipping/value of item UPS will pay for it. if it is lost it goes the same. But you may have to call them and double check but UPS has a secondary insurance company that covers their large amount items. Sorry to hear this happen to you. I would write a letter to fedex headquarters and tell them they will be losing businesses doing this because that is what ebay is..people selling antiques and collectibles.
posted on July 28, 2004 02:13:56 PM new
Like so many others, my chin hit the floor too. They've been my choice. Today when I shipped I mentioned this to a familiar clerk. She said "you know, we're supposed to check to see what's being shipped when the amount exceeds 100.00. If it's one of the categories ie: antiques, collectibles..furs, jewelry, etc. then we are supposed to bring it to the shipper's attention that only 100.00 declared value is eligible for reimbursement. But we get so busy, you know, it's hard."
I don't recall one single time when collecting the extra money seemed "hard". Also, I find it annoying that this clerk knows the basic category of things I sell. She's talked to me about different antiques and collectibles. I think connecting the dots would have been easy.
There was a laminated page right next to the scale slid in front of some notebooks that she picked up to read the items from. It faced the "shipper's" position at the counter. It had a colorful heading in very large type "DECLARED VALUE" and was an excerpt of their tariff covering the items in question. I've never seen that there before..ever..and I know I would have. I'm an extremely visual person. It's the kind of thing that would peak my interest. I just wonder if they already realize the flood is headed their way.
posted on July 28, 2004 03:06:58 PM new
I have not read this entire post but did see where someone had asked about UPS and similar issues with limits etc.
I had almost the same thing happen - on a very large crystal chandelier.
Winner won at $500.00 which was a steal as it had 100 hand cut crystals (which I hand wrapped one by one by one by one}
I shipped at my local UPS store and it never arrived. The tracking said it was delivered but she didn't get it? It was delivered and left without a signature one hour before a hurricane was sceduled to come on shore in her area??
I had insured for $500 and shipping was about $65.00 box and all.
I printed the auction and took it the UPS store and the owner refunded the shipping cost to me on the spot - up to and including the bubble wrap cost.
The bidder got the full refund for cost and I gave her the shipping cost back.
I won't say she was happy as she knew she had gotten a wonderful deal but it could have been worst.
I don't know if the UPS store was the difference or not but it maybe worth the extra trouble.
posted on July 28, 2004 03:07:34 PM new
The point is....what about all the money that FedEx has collected from us all this time?
My husband had already gone to bed last night when I first started reading this, and then was gone before I got up this morning. When he got home I started telling him about it and I was about 2 minutes into the story when he said "sounds like a class action lawsuit".
posted on July 28, 2004 04:27:33 PM new
"You know, I'd be inclined to take them to small claims court..."
I agree. If you can PROVE you paid extra for item coverage and that they accepted the funds,that is an implied contact no matter what their fine print says. Any Florida lawyer would grab your case. I am sure they would in your area as well. Don't forget you 2000 for stress and worry. David
posted on July 28, 2004 05:49:44 PM new
This thread is beginning to sound like a talk that I might have with my child about responsibility. The bottom line is that it is the shipper's responsibility to know the rules of the game. We talk hear often about TOS, and in this case Federal Express clearly states in their TOS that they will not cover collecibles over a certain amount...period. It's not hidden in the fine print. If you go ahead and pay for their insurance without reading the TOS, then who is at fault. You people are lawsuit crazy. There is no lawsuit here, no class-action suit.
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.Federal Express is in the business of shipping. They are not an insurance company. At this point in my selling life, I ship mainly Fed-Ex, and it's a scheduled pick-up at my place of business, and it's very clear to the pick-up person that I'm shipping "high-priced collectibles". Now what is he supposed to do. Grill me on how I operate my business? Advise me on how I need to pack my packages? Ask me if I have secondary insurance? Tell me if I'm shipping to a known high-risk zip code? Maybe you feel he should also inquire about my prices vs. my competition. The answer obviously is of course NO to all of the above. It's my responsibility to run my business and part of that is to make sure about proper insurance. It's Federal Express's responsibilty to transport it...period.
posted on July 28, 2004 06:58:50 PM newQuote: "Federal Express clearly states in their TOS..."
Clearly states? I beg to differ. Otherwise we would not ALL (except you maybe) be taken by surprise that they do not honor their insurance policy.
The question IS - why do they have the box for VALUE and why do they charge EXTRA for insurance they have no intention of paying for the when we manually insert the extra value cost?
Now if you've read this thread, you will see that USPS and UPS both honor their claim(s) of insurance - whereas FedEx is taking the money not giving any insurance FOR THE MONEY THEY ARE TAKING for the purpose of insurance.
Quote: "Federal Express is in the business of shipping. They are not an insurance company."
Yes...that's the POINT. They are in the business of shipping your package safely and in the event of something happening to your package, then the insurance we pay extra for should cover the cost of the shipping company's damage.
If we're supposed to see it as you see it...then whenever we buy something off of Ebay we're not held liable for buying or purchasing insurance because we can say "oh, we didn't see that". Is that correct?
Because if I don't PAY for insurance I don't have a complaint if something happens to my package. If I do pay for insurance, then I DO expect to be compensated for for my loss.
I KNOW I have entered into the Fedex shipping value box $xx amount of dollars for the value over and above of what I have shipping and they have in turn charge me extra for that.
posted on July 28, 2004 07:07:11 PM new This thread is beginning to sound like a talk that I might have with my child about responsibility.
FedEx has a responsibility here also.
It can be stated in fine print or in big bold letters in the TOS and it's totally irrelevant to the fact this company has taken these people's money for a service they had no intention whatsoever of providing. That's considered fraud in every jurisdiction I know.
If you brought a box into FedEx that was too big according to their TOS...they wouldn't hesitate to tell you they couldn't ship it. What's the difference?
FedEx lost my business last month when they cost me over $100 one week through misquoting shipping charges both online and on the telephone.
I had checked the cost online and then called to talk to a live person to verify three different shipping quotes. I then told my buyers what the cost was and they paid.
Unfortunately, FedEX had neglected to mention the automatic $30 additional charge they tack onto the shipping cost of an OS3 package.
They told me it was in their TOS, which I didn't have a copy of because I had never used them before. I had relied on THEIR employee to give me an accurate price.
When I called the person who quoted me the fee on the phone, all she said was "Oops, My bad!".
I guess it's our responsiblility as a seller to make sure all the FedEx employees know what the hell they're doing.
posted on July 28, 2004 07:41:08 PM new
FED EXP IS A SHIPPING COMPANY,their primary objective is to ship goods.
They have many commericial clients and their business practice is geared towards serving commericial clients-for example,they leave the package at your door as you are a business and during office hours,YOUR DOOR IS OPEN AND THE RECEPTIONIST IS RIGHT THERE!!
Second,business ships documents and goods ,mostly new goods which can be replaced and re-ordered.
They are delivered to another business where the door is open and receptionist is RIGHT THERE.
You want to ship pricey antiques and collectibles,call the major auction houses and they will give you names of shippers they use .
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on July 29, 2004 10:39:22 AM new
I'm interested in knowing who regulates these shippers with regard to the insurance they offer? I have a pending claim with DHL and have talked with the CA Dept of Ins who said since the ICC is gone, the shippers pretty much regulate themselves. Seems to me there has to be some government entity involved.
posted on July 29, 2004 01:37:43 PM new
With the departure of the I.C.C. and the deregulation of the motor carrier industry, the responsibility for regulating carriers has been spread to many different agencies such as the Department of Transportation, Dept. Of Commerce, etc. The primary agency that regulates their relations with the public is the Federal Trade Commission. Forget about complaining to any State Insurance Commission. Carriers do not insure shipments, and there are no insurance companies involved, with the exception of specialized carriers who transport extremely high value commodities. When FedEx states they accept liability of $100.00 for a shipment, it is in the form of a FedEx Corp. guarantee issued on their terms. They do not write an insurance policy on the shipment.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on July 29, 2004 03:31:06 PM new
What do the majority of you expect Federal Express to do when you hand them a package to deliver? Do you want them to ask you what you're shipping? Do you want them to ask you exactly how you packed, for if you have failed to pack properly you will also have a problem if you attempt to collect on a high declared value. Where does it end....and how long would the lines be at Fed-Ex if everyone got the third degree? And what about the packages just dropped in the Fed-Ex drop-off boxes, where there is nobody there to sit down with you and go over the TOS.
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.The original poster came here looking for support when he's now facing a loss. I'm sorry, but he's not getting any from me. I say it's his responsibility. If he's been routinely shipping ITEMS OF EXTRAORDINARY VALUE with Fed-Ex then he should have taken the time to read the TOS. The TOS are very brief, as opposed to the Ebay agreement which would take a team of lawyers a week to wade through. How many of you who have posted here have actually looked at the back of a Fed-Ex airbill. It's very brief, and very clear, that certain items are only covered up to $500 no matter what value you declare and pay for. It's also very very clear that by giving Fed-Ex a package you accept the TOS.
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.It's like somebody coming here after suffering a Paypal chargeback on a shipment overseas. There's been enough warnings about this that I doubt they'd find much sympathy here, or cries for a lawsuit on the issue.
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.The bottom line is that you have to learn to take responsibility. Whether you ship by Fed-Ex, UPS, or USPS, don't count on the one employee you interact with to know all the rules of the game. I've received misinformation from all of the above, most often from the USPS on overseas shipments and insurance. Many times I have had to advise them of the rules, because I had taken the time to visit the USPS website before I shipped a particular widget Internationally. Each country has different regulations.
posted on July 29, 2004 05:38:13 PM new
First, to Stopwhining: it's my business to buy stuff for 5 dollars and sell it for much more. Having an idea or knowing real worth IS my business. Most of the buyers I sell to on Ebay are intelligent collectors. The concept of two rubes with big egos in a bidding war, not being able to stop themselves from forking out big bucks for a ten cent widget, is by far the exception, and not the rule. Remember, we are talking about items that are worth over a hundred dollars, in my experience, I don't often get bids that go over a $100 for items that I would consider pedestrian yardsale junk.
The point and counterpoint seems to be splitting up two ways. One side, thinks that that individual shippers should know all the rules, and complaints after the fact is just sour grapes. And while I don't share the moral outrage some here have voiced, I did start this thread, and said from the beginning that was shocked to discover that I was technically in the wrong and admitted to being uninformed. After I received my compensation from Fed Ex Ground, I was AS angry about measley compensation check as I was about the fact that not one out of many Fed Ex employees I had to deal with in filing my claim and trying to find the package (a two week process) ever mentioned the terms of their liabilty, when it was clear in my conversations with these employees, I thought I would be getting fully reimbursed. So, besides feeling cheated, even though I should have know the fine print, the "mums the word" attitude that I attribute to some of the Fed Ex employees as I moved through the bureacratic process to get refunded, was at least as bothersome. It was as if they were keeping a secret from me, and I would only be let in on the joke when the check arrived. That is my lasting impression.
I never came here looking for sympathy from cyber strangers, and never asked for any, my main goal was to inform. As for my other experiences with other shipping agents, their rules and regulations, world wide shipping, etc.etc. I have had my share of varied shipping issues,problems, and learning experiences. I can't tell you how many times I have gotten a blank stare from a USPS clerk when I request an M-Bag, and only one time have I sent $144,356.74 worth of books to Nigeria. This Fed Ex Ground situation was simply a new experience, one that caused me my biggest financial loss in 6 years selling on Ebay. I thought would interest some others. I think it's fair to say it has. My prior experiences with Fed Ex Ground have been fairly good up until this point.
It has been stated that Fed Ex Ground was originally just for business to business shipping, until they allowed for home delivery. I don't know exactly when that was, but I have been using them to ship to individual residences and/or homes for at least 3 years. The only stipulation as far I know, being the need for a physical address. I would argue at this point that Fed Ex Ground knows it is shipping a lot of Ebay items, and is likely thankful for the business while making a tidy profit. What the orgins or original business plan of Fed Ex Ground is or was, is quite irrelevant to me at this point. The fact is that they decided to undertake person to person home deliveries, and solicit that business. Some decent amount of that business is from Ebay transactions. I would have been very happy if they had plonked my package down on my buyer's porch, whether his wife looks like a receptionist or not. If a business solicits and undertakes a new clientele, maybe they can do a better job in attempts to educate them. I don't suggest that they need to wet nurse every individual through each transaction, but the basic information about what Declared Value really means, what their liablity is for certain items, and revealing that what many think are payments for insurance isn't really insurance could be more prominently displayed or more accessible than buried in some fine print several pages into a Tarriff document.
Without sounding paternalistic,I think it would behoove Fed Ex to put more emphasis on educating Ebayers or using their point of sale clerks to inform people who are clearly shipping collectibles about some of the bare bone basics of what the "insurance" covers(more importantly what it doesnt), and the limits of their liablity. Sure, professional business shippers might know the terms of Fed Ex Ground tarriff backwards and forwards, but couldn't a little more be done to notify the average user or Ebay type ? Maybe a decent sized sign on the wall at their drop-off locations with the bare bones facts about insurance/liability, or a link on the Ship Manager page by the Declared Value box to a FAQ about insurance/liability factoids pertinent to this discussion. That way, they get less people pissed, and it's better for their business. Trust me, I have complained in every known way to Fed Ex on this matter, but I still know their rules will prevail, as I had the opportunity to read them before all this happened. But that doesn't mean that they can't make some changes to better serve their clientele, or that their rules are crytal clear or even right. The fact that people in this thread were as uninformed as me is proof of that.
My point is that Fed Ex should deal with reality, they know they serve Ebayers o'plenty. They know a lot of the stuff being sold on ebay is of the collectible,antique, and of course 5 dollar worthless BS yardsale crapola, right ? They also know that 1% of general population is the smartypants type that will memorize every rectal colon in their Ground Tarriff Novella, then show off later when chumps like me get ripped off. Do a little something for the person, that isn't likely going to read the whole TOS or Tarriff. The comments in this thread are proof that more than a few have been plugging in numbers over $100 dollars in the Declared Value area of their shipping documents, paying extra money, in the belief their item is covered from damage or loss. One must then assume that in the larger population of Ebayers that use Fed Ex Ground that many,many more are doing the same thing. I'm sure Fed Ex Ground business from Ebay transactions has likely grown steadily over the years. To have so many uninformed or misunderstanding this one area is in my mind ultimately bad for their business. I would be happy to pay a higher cost to Fed Ex for real insurance, if they would cover items in the 100-500 dollar range, but at this point I know using their service for items in this value range is crapshoot. To the cyberdweebs who have made comment that people shouldn't be sending fine antiques via Fed Ex Ground or people should contact an auction company and find out what they do...please give those giant craniums a rest. I would never ship Granny's sterling silver $10,000 dollar bed pan via Fed Ex Ground, but I would send a $200 tube receiver.
My basic gut reaction is still the same: They ripped off my valuable item, and then they ripped me off when it came to cover for the thieves in their company. So, yeah it was not easy to cut a check for 477 bucks and send it back to my buyer, when I know some Fed Ex guy is spit shining my sign in his garage! But as I have intimated If just one person saved from unwittingly making the same mistake, then I can die happy, like John Dillinger, with a smile on my face and bulge in my pants.
So, Fed Ex is simply my last choice to use as a shipper from here forth. On principle, I will use UPS or USPS from now on, unless a buyer demands Fed Ex. I am disinclined to spend any more money with them, and they know the reasons why. It has as much to do with HOW I was treated, as the disappointing final result, for which I take responsiblity. At the very least they can figure a way to inform the lay person in a better manner. Or perhaps they can figure out a cost scheme so they can insure certain items to a more reasonable maximum value. One thing is for sure, The only way they will change a thing is if they think it's going to hurt their bottomline.
And now I return to the portion of Vendio that helps me make a few Rubles and enough of this babble.
posted on July 29, 2004 07:12:56 PM new
You know what I like about you atticques00?
The fact that you can put together more than two sentences and actually make them coherent...unlike some of the *others* here.
You took the time to actually come here - because I don't recognize your screen name - and post about your experience. I realize that you weren't looking for sympathy or anything else other that sharing what your experience was with Fedex and I appreciate that.
I went to the Fedex website earlier today just to read their TOS and I couldn't find one except for Express. I wanted to see for myself where that was buried that I didn't see that.
Never mind the naysayers - I doubt they've shipped anything of value with Fedex - whereas I have. And I shudder to think what my experience could of been...but what it won't be now, thanks to your post.
I appreciate what you've done and what you've been through. And I think you've been given a raw deal and I hope that somewhere in all this that we can change that. The fact that Fedex has been taking our extra payment and implying that we are paying for the added value when we weren't needs to be changed. To me..it's like the guy that owns a gas station and watering his gas down and making a penny on every gallon. Pretty soon everybody realizes that their auto doesn't run so well after they've visited his establishment and word gets around and.....
So the penny he's made doesn't last long as his business declines. If nothing else, I hope that word gets around and NOBODY pays extra with Fedex for the service they are not getting.
IMHO it stinks that your package vanished from point A to point B and they are not even accepting liability or ANYTHING for that. It's not like it was a "wasn't packed well" or something. It was IN their hands when it vanished, and pretty soon it will probably show up for resell on Ebay, or on their wall as you put it.
I posted this over on AuctionBytes under Fedex's Dirty Little Secret...and that's what it is and has been. I think that it's time it's come to light. When you have 3 major package shippers, FedEx, UPS and USPS, ok, 4 with DHL, and all but ONE of them honors their added value insurance...well that tells you something right there.
If any of the naysayers had lost their package and was out their money they would be over here in a heartbeat whining about how they had been done wrong.
You didn't do that. Instead you informed us so the rest of us wouldn't make that same mistake.
YOU have much to be proud of. Don't pay any attention to them. I would be honored to call you an aquaintance of mine any day.
posted on July 29, 2004 07:47:55 PM new
Hear , hear,,you are NOT alone......there is power in numbers....It will take time,,,we ALL know that,,,,but the louder the voices,,,the better they be heard. They WILL end up being accountable,,,there are many of us who have been scammed by the BIG boys,,,those folks will continue surface like old tires in a dump,,time,,,,,,Beleive me UPS is not so pearly white either. They too have their LIMITS, been there.....It's time, these folks be rekoned with...
posted on July 29, 2004 08:18:58 PM new
attiques00...I understood every word you wrote in your original post. And even though you were not asking for sympathy, I'm sure all but one poster on this board will agree you got a raw deal. It was tactics such as this that prompted the ICC to intervene into the consumer protection field with the household goods carriers industry in the 70's. They rightfully realized that on personal transfers ( a move where a shipper pays the bill themselves) that the average housewife (who typically made all the arrangements for the move at origin)never reads a carriers tariff, and wouldn't understand the majority of it if she did because of tariff circular requirements imposed by their own regulations. Tariffs always have been and always will be directed to a trained traffic manager. They published a pamphlet (Bop103) that every carrier had to furnish to the prospective customer on their first person to person contact with a carrier representative. It was a plain language explanation of the rules governing carriers of household goods, and 75% of the publication dealt with damage claims, and the various carrier liability options they could choose. Before we could obtain an order for service we were required to obtain a signed receipt for that pamphlet. Willful failure to obtain that receipt prior to entering into a contract with the shipper could result in a fine up to $10,000.00. The point I'm trying to make is that a Government agency saw there was a problem and moved to correct it by shoving consumer protection regulations down our throats. I realze the above scenario would be much too cumberson for package delivery services, but the FTC could easily come up with regulations that would not unduly burden the carrier and still inform the non account holder customer of the limitation of their liability. Account holders could be notified via email, snail mail or a conspicuous posting on the carriers web site. I am not singeling out FedEx. You can find traps, land mines and quicksand in any carrier's tariff, including UPS and DHL. Although I was aware of their limitations, they have never affected me and I never had a reason to bring it up, so I would like to add my name to the list of Vendio users who appreciate the fact that you took the time to bring this to the attention of all of us.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on July 29, 2004 08:21:17 PM new
Glassgrl said it well, atticques00 has told us of a bad experience so that all may learn from it. Bravo, great utilization of the forum and IT IS eBay related.
Oh, and longtime1 sure does have an attitude like stopwhining, and I would like to say something to longtime1 that atticques00 forgot to include; "Pppfffttthhhhhhbbbbbbtttttt!"
posted on July 29, 2004 08:39:12 PM new
Same to you parklane. Too bad you don't have the same class and eloquoence as attique.
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.I'll take a higher road and say that I feel that attique writes very well, and I am glad that he shared his incident with us. I have found that in business, we learn from our losses, and for those that did not know the rules, you all owe attique a debt of gratitude for sharing his misfortune and saving others from the same fate. I agree with most of what he says, but I do feel that in such a well written post the rectal colon comment was out of place and should be revised. Otherwise, while I feel that others out there are whiners, I respect attique.
The declared value of any shipment represents FedEx Ground's maximum liability in connection with a shipment, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information. Exposure to and risk of any loss in excess of the declared value is either assumed by the shipper or transferred by the shipper to an insurance carrier through the purchase of an insurance policy. The shipper should contact an insurance agent or broker if insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND.
[ edited by whatnot3 on Jul 29, 2004 09:57 PM ]
posted on July 29, 2004 10:22:33 PM new
<<The shipper should contact an insurance agent or broker if insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND.>> Thanks for posting that. The point I've been trying to convey is that there is not a dime's worth of insurance on any shipment you consign to any carrier, with only a few exceptions that I can count on one hand and have fingers left over. There is actually a Federal law that prohibits carriers from offering insurance on any shipment. Any insurance above a carrier's base liability must be arranged for and purchased by the shipper through a licensed insurance agent or broker.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on July 29, 2004 10:37:22 PM new
Could we get our like, car insurance guy involved in insurance of this type of coverage? Yer in good hands with ALLSTATE?
David