popnrock
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posted on August 31, 2004 06:56:30 PM new
When it comes to shipping to a comfirmed address?
My brother asked my to buy an $1100 dollar item for him at the last minute. He needs the item by Friday for a gift. After Friday he is leaving town.
The seller only takes Pay Pal so I need to run to the bank to put funds in my checking account. The seller tells me he needs me to Pay Pal the money by 3pm.
I get it done by 2. I do a BIN, pay with Pay Pal.
I ask him if he could make an exception to deliver it to my office because no one will be home and things have been stolen from my front door in the past. I gave him my phone number to call me if there are any problems.
I do not hear from him till now. He refuses to ship to my office. OK FINE, I respect his terms of service. He asks me to call him in the morning. I told him my brother would be calling because I am getting on a plane in the morning.
He writes me back and says he doesn't feel like getting screwed for $1100. What does that mean?
I told him I am been a seller and a buyer going on five years now. I do not "screw" anyone over.
I haven't answered his email yet.
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HelgaGPataki
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posted on August 31, 2004 06:59:28 PM new
I honestly have not really ever paid attention to the address being confirmed or not. Probably not smart on my end but I rarely sell anything for more than $10 so it's probably not a big deal.
I use delivery confirmation on every single thing I ship so I always have some sort of proof of shipping.
I'd have sent your item and not even thought twice about it.
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rarriffle
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posted on August 31, 2004 07:11:18 PM new
yep, everything Helga said....me too.
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CBlev65252
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posted on August 31, 2004 07:16:05 PM new
If the buyer has good feedback then, yes, I will send to an unconfirmed address. I know the problems I have with mail around here so I can sympathize. I also have a lot of buyers that buy items as gifts. Not only to I send them to the intended recipient, I will send a card if asked to.
He needs you to pay him the money by a certain hour of the day???? He wants YOU to call him in the morning? To me, that sounds a bit bizzare!
Cheryl
. . .if you still try to defend the infamies and horrors perpetrated by that Antichrist- I really believe he is Antichrist- I will have nothing more to do with you and you are no longer my friend.. . - War and Peace, Tolstoy
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tomwiii
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posted on August 31, 2004 07:17:43 PM new
Kinda depends on the AMOUNT, right???
If'en I sell a $400 scale, dat sucker sure be going ONLY to a CONFIRMED address 
"I'm the master of low expectations." ~ GWBush
958
[ edited by tomwiii on Aug 31, 2004 07:18 PM ]
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OhMsLucy
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posted on August 31, 2004 07:18:59 PM new
"He writes me back and says he doesn't feel like getting screwed for $1100. What does that mean?"
He's afraid you'll do a PayPal chargeback.
If he ships to an unconfirmed address he has no protection.
Lucy
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HelgaGPataki
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posted on August 31, 2004 07:19:28 PM new
Maybe he needed the payment by a certain hour to guarantee that the item was shipped in time? I don't know. If someone bought a $100 item from me I think I'd be letting them call the shots 
If you've been around a while and your feedback is good, like I said, I wouldn't have even hesitated.
What happens when you ship something to an unconfirmed address?
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CBlev65252
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posted on August 31, 2004 07:22:31 PM new
Lucy
I didn't know you could do a chargeback if it was a direct withdrawal from your checking account. That's good to know. I thought it pertained to PayPal balances and credit cards.
He does sound paranoid. Maybe he's been burned too many times before. Who knows. I suppose he has his reasons. He could always send it in such a way that it has to be signed for. There are secure ways to send it.
Cheryl
. . .if you still try to defend the infamies and horrors perpetrated by that Antichrist- I really believe he is Antichrist- I will have nothing more to do with you and you are no longer my friend.. . - War and Peace, Tolstoy
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OhMsLucy
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posted on August 31, 2004 07:22:44 PM new
Hi Helga,
The buyer can put in a PayPal claim.
It's my understanding if you can't prove delivery to a confirmed address by trackable on-line delivery PayPal will refund to them and take the money from your account.
I've never had this happen so I might be fuzzy on the details. I'm sure someone here will be able to explain better than I can.
Lucy
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HelgaGPataki
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posted on August 31, 2004 07:24:57 PM new
so there are people out there who state in their auctions that they only ship to confirmed addresses?
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tomwiii
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posted on August 31, 2004 07:25:53 PM new
NOTHING...
EXCEPT:
They can YACK to PayPal & PayPal will YANK THE MOOLA right out of yer account & you will have 100% NO RECOURSE --
DELIVERY C means NADA in this instance!
SIGNATURE C means NADA in this instance!
YOU have AGREED to these TERMS OF SERVICE by using PAYPAL -- unless ye be independently wealthy, I suggest you review their TOS...
"I'm the master of low expectations." ~ GWBush
958
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OhMsLucy
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posted on August 31, 2004 07:26:10 PM new
Cheryl,
Like I said, I've never had a charge back so I don't really know the details. Seems like it's for credit card payments only???
I'm sure someone who has been-there-done-that will be in and clear this up.
My feeling is Popnrock's seller is nervous about a chargeback.
JMHO and I could be wronger than wrong! Wouldn't be the first time...
Lucy
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tomwiii
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posted on August 31, 2004 07:28:27 PM new
For $1100, you shouldn't blame this seller for insisting that you stick to his TOS of only shipping to CONFIRMED address!
I sure would...
"I'm the master of low expectations." ~ GWBush
958
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OhMsLucy
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posted on August 31, 2004 07:28:48 PM new
Like Tom says, you have NO PROTECTION against a chargeback if you ship to an unconfirmed address.
Lucy
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jackswebb
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posted on August 31, 2004 07:33:52 PM new
Now back on topic, YES, I bend the rules whenever I see there is a chance to in my favor.
TKO
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OhMsLucy
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posted on August 31, 2004 07:41:51 PM new
I'm with you, Jack! Lucy
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popnrock
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posted on August 31, 2004 07:54:21 PM new
I asked the seller if he would make an exception. Told him to look at my feedback and pointed out the money came from my checking account not a credit card. He said no. It didn't hurt to ask.
However I have problem with his reply, "I do not feel like getting screwed". What kind of thing is that to say to a customer?
I have gone out of my way to please my customers. I have been rewarded with good feedback and repeat business. I would never reply to someone like that.
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sparkz
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posted on August 31, 2004 08:08:24 PM new
Why do you need for him to make an exception? For him to be protected, he would need a signature upon delivery for that amount. It would wind up at the Post Office if no one were home, and you could pick it up there.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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popnrock
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posted on August 31, 2004 08:17:48 PM new
it's being delivered by UPS, not the post office. I ask him if could send it to my office. He said no. That is fine. I didn't see the harm in asking.
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stonecold613
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posted on August 31, 2004 09:21:06 PM new
I can sympathize with the seller here. The way that PayPal screws sellers, I would be too. $1,100 is a lot of money and per PayPal's rules, will require your signature as well. Personally, if I were the seller, I wouldn't even consider letting PayPal get their hands on this item.
In your case, I will bet that you don't get the item in time for your brothers departure. But it is easy to understand it too.
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jackswebb
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posted on August 31, 2004 09:41:56 PM new
I have NEVER understood this URGENCY thing on E bay,,,,,,They were Surfing, they found something they liked and bought it. Had it of never been advertised on e bay they would have NEVER even KNOWN about it,,,,Now ALL of a Sudden it's URGENT!! Send immediately!! without delay we need it like in the morning!!!! We will send a money order in the mail as soon as we can. Thank you!
What goes UP, must come down, Spinnin' wheel, got'ta go round, Talkin' 'bout yer troubles and ya, ya,never learn,,,,,,,Ride a painted pony let the spinnin' wheel spin........HA!
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iareateacher
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posted on August 31, 2004 09:58:03 PM new
Hmmm. Let's step back a moment.
One way to avoid the PayPal confirmed/unconfirmed address gotcha is to buy from a site or a vendor who doesn't take PayPal. Lots of online stores come to mind.
Many of them will arrange Express shipping if you're willing to pay for it. If you'd ordered today, you *might* have had it by Friday.
But for some reason your brother wanted something on eBay. He's jetting off, you're jetting off and everything has to be rush-rush-rush.
I'm sorry, Miss J, but I don't get this bit about expecting an eBay seller to jump through your hoops. The seller is perfectly within his rights to refuse delivery to an unconfirmed address.
--
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iareateacher
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posted on August 31, 2004 10:01:38 PM new
"I do not feel like getting screwed". What kind of thing is that to say to a customer?
Oh, the other thing is:
YOUR BROTHER IS NOT A PARTY TO THIS TRANSACTION.
It's your PayPal account. You did the BIN. Now you want the seller to deal with this other person because you won't be around?
Uh, no. I wouldn't do it either.
--
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popnrock
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posted on August 31, 2004 10:22:05 PM new
Look I asked the seller ahead of time if he could have it to us by Friday. He said he could if I paid him by Pay Pal by 3 pm. I did just that. He is in the next state over and it only takes a day to get here. I ask him if he could send it to my office instead of my house because no one will be home to sign for it and things have been stolen. This week my neighbor down stairs had a Fed Ex package stolen.
He told me would only ship to my confirmed address. Thats fine. My brother will have to stay home.
What I am upset about is how rude he was about it. He wants to talk to me about it. I will not be here. My brother will have to talk to him.
He already has my money, He has my confirmed address.He has My phone number. What kind of scam am I trying to pull? He just needs to send the item to my confirmed address. Not tell me I need to call him because he is afraid he is going to get ripped off.
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popnrock
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posted on August 31, 2004 10:39:56 PM new
What hoops am I asking him to jump through? I asked him if he could ship my office. He said no. I AM FINE WITH THAT. Before I bought the item I asked him if I could have it by Friday. He said yes if I paid him before 3pm. I did just that. How is that making him jump through hoops?
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CBlev65252
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posted on September 1, 2004 04:27:28 AM new
popnrock
I agree, his response was rude. UPS won't leave the package without a signature unless that's been waived. Neither will FedX. He should just deliver it to your confirmed address as you stated and be done with it. You can then either sign the slip that's left at your door or you can go down to your local UPS and pick it up. I usually do the latter because of mail theft in my area. It's a bit inconvenient, but it works.
I don't think the seller was right to insinuate that you are going to rip him off. I can understand it in light of the fraud on eBay right now, but I still don't think it was right.
Cheryl
. . .if you still try to defend the infamies and horrors perpetrated by that Antichrist- I really believe he is Antichrist- I will have nothing more to do with you and you are no longer my friend.. . - War and Peace, Tolstoy
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classicrock000
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posted on September 1, 2004 05:00:46 AM new
You can then either sign the slip that's left at your door or you can go down to your local UPS and pick it up. I usually do the latter because of mail theft in my area.
Well....thats what happens when you live in Cleveland
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photosensitive
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posted on September 1, 2004 05:30:28 AM new
CBlev, if your UPS will not leave a package without a signature it must be a different company than mine! Why else did the driver drop a $1,500 printer on my front walk and go back to his truck before I ran out and asked him to at least help me get the box onto the front porch? Why did the UPS bend a large package to force it behind the storm door in a pounding rain when I was not at home or leave a computer peripheral on an open porch when I was away for the week?
-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
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greatlakes
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posted on September 1, 2004 08:05:49 AM new
I would have asked the seller if they would accept bidpay and ship to the alternative address.
As a seller, I would ship as soon as bidpay confirmed payment and I'd have no problem shipping to your office.
It's way safer than paypal.
The seller was rude in his response, but I would just let it go and not buy from them again. Telling rude people how rude they are never works.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Life is full of misery, loneliness, and suffering - and it's all over much too soon.
Woody Allen
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popnrock
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posted on September 1, 2004 02:51:08 PM new
My brother called the seller this morning. The seller is going to send it to my office. I haven't had a chance to talk to my brother yet.
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