posted on March 30, 2001 10:16:25 AM new
Okay, maybe here is where I am supposed to ask my question that was deleted. This is addressed now to Diana. It is respectfully asked, and asked because I REALLY don't understand the rules. According to an email from Marty, "As to deletions and locked threads, those definitely fall under the category of moderations", in response to how we will know why a thread is deleted or locked.
Marty, we need to open a thread discussing your actions here this morning. None of us understand the deletion of threads where simple questions were politely asked of the moderator on duty. While the CG's may have changed whereas "moderations" are now taken to email, the multiple threads you deleted this morning did not have to do with "moderations" of members, but simple questions as to why topics were deleted or locked. How do we as the "AuctionWatch Community" know the "rules" if we are not allowed to ask questions? There was nothing insulting or moderatable in the deleted threads, just a desire for clarification. Why are you (or AW) trying to make the understanding of new rules a "secret"?
Can we discuss this? Or are all "discussions" regarding CG clarification supposed to be by "private email"?
Please include me as interested in the answer to KatyD's question. Is Marty's form of Barny Fife moderating going to become the accepted thing here at AW. I pleaded with you last week to please lock up the bullet. This is insane...every time he is on duty more threads are locked and posts deleted than the rest of the moderation team combined.
As Diana mentioned in the opening post of this thread,
If you feel that a moderation policy issue needs to be discussed, please email [email protected] and if we agree, we'll open a thread in the Round Table.
And as pattaylor mentioned,
What will not happen is turning the Round Table into a substitute for the Moderators Corner.
So, the answer to your question is yes, questions regarding CG clarification should be pursued via email, to [email protected]. We will make a determination and respond to your email in as timely a manner as possible. And as always, we will endeavor to be as fair and equitable in our decisions as we possibly can.
Also, deletions and locked threads do fall under the category of moderations.
I hope this answers your question. If not, please email [email protected]
As far as I have seen, trusting you to make a fair and/or impartial decision is just plain silly. In addition, your actions do not in any way reflect what the rest of the moderation staff does. They are much more trustworthy to be impartial and also much less dictatoral than you,
As I have said...I think you need to be retrained or replaced. The power of moderation has obviously gone to your head. Pushing the little button is a responsibility, not to be done at every little quirk. You are out of control and the AW management needs to moderator your behavior.
posted on March 30, 2001 11:00:43 AM new
Thank you Marty, for your comments. I would prefer to wait for Diana's response, because I'm still not understanding what you are trying to say. Since she opened this thread to discuss Policy Change, I'm assuming (hoping) that she will revisit it soon. I still do not understand how locking and deleting threads with no explanation falls under "moderation". And when no explanation is given except by "private" email, it does not help the rest of the "community" understand the reason. As I mentioned before, deletions of locking of threads could be for a number of reason...requested by originator (not a moderatable offense), or redundancy in that another topic of the same subject is open (not a moderatable offense), or asking a moderator for a clarification (not a moderatable offense last time I looked). So I would ask Diana for a clarification regarding locked and deleted topics, since I don't think they are included under "moderations".
posted on March 30, 2001 11:25:52 AM new
grannyfox,
Marty is taking a break so I'll be with you for a little while. I must repeat a post I made last night:
If you have issues with a specific moderator, please take it to email with that individual, or send an email to [email protected]. We won't allow the public disparagement of any member of the Moderation Team here. We wouldn't do that to you and it's unfair for you to do it to us. Again, please don't go there.
I would caution you to remember that moderators are due the same courtesy other members enjoy, and your post would be considered insulting if it had been directed to another member. Please keep in mind as you post that even mods are actual human beings and are capable of being insulted.
KatyD,
The deletion of posts and the locking of threads are indeed moderation issues. They are actions taken by a moderator. Action taken by a moderator = moderation. If you have a question regarding a specific moderation, just email [email protected]. Your concerns will be addressed.
All,
I know these changes can be confusing, but we're doing our best to implement them with as little disruption to the community as possible. Please work with us on this one. We appreciate your cooperation.
posted on March 30, 2001 11:33:44 AM new
Hi Pat. I am glad you are here. May I ask you a straight forward question, please? Are you saying the new policy is to delete threads or lock them without any "public" explanation whatsoever? So, in other words, if we want to know why, we cannot open a thread asking for clarification from a moderator or it will be deleted? (again with no explanation). So are you saying there is to be no discussion whatsoever regarding reasons a moderator chose to delete or lock a thread? So...we won't know if a thread was deleted because it contained profanity, was redundant, the originator asked it be locked or deleted? Please help us out here because there are quite a few of us that do not understand.
You are aware that I have sent such emails, as you were cc'd both of them.
What I said to Marty was said in the same tone as he is treating us. When you agreed to take over for him...did you warn him, or was that moderation done by email.
Are you saying that it it is AWs managements plan to totally shut down communication between the moderating staff and the members here? Are you saying that it is AWs managements plan to run the forums as a dictatorship? Is the AW administration aware of this or is this a plan that has been put in place by the moderation team only?
I sincerely hope that AW would not lock this. It is their stated policy that they leave productive threads open. And this should be considered a productive thread. After all...it is for the purpose of showing us if AW is something we want to be a part of any longer.
posted on March 30, 2001 11:56:19 AM new
And my intent was not to insult Marty, or minimally not to hurt his/her feelings. The behavior of this moderator is questionable at best. It does lower the respect value of the entire moderation team to have one member that is so far off-center from to others.
We have learned to follow the CGs and have learned to behave in a way that AW has deemed to be acceptable. Now we have one member of the moderation team who is randomly zapping posts, locking threads without a rationale. What is the acceptable posting manner now? It certainly is not a uniform expectation among the moderation team. How can it be among the users.
Communication is an important aspect of getting along. I did use the manner outlined by Diana...and as usual have received no responce. So email is obviously not the correct avenue...I wonder, is there one?
posted on March 30, 2001 12:05:28 PM newgrannyfox - Your post to Marty is insulting and unacceptable per the Community Guidelines. Please do not post in that vein again, or your posting privileges will be placed in jeopardy.
Marty is relatively new here and is in the process of adjusting to the message center environment and the community. We ask for a little patience and understanding during this process.
KatyD - Individual moderation issues will be handled via email. If you have a question about moderation policy that you feel needs to be discussed, email [email protected] We will review your request, and if we feel that it is an issue that needs to be discussed amongst the community, we will open a thread.
We will not discuss every thread deletion, post deletion, or locked thread in this forum. If a thread is locked, in most instances we will post an explanation in the locked thread. If a thread is deleted, it will most likely be due to the fact that it violates the CGs in some way.
We are not going to stop interacting with the community, we will try our best to be consistent and fair. Since the moderation team consists of several different people, there are obviously going to be differences in style, manner, and interpretation. We hope for a little understanding in this from the community.
posted on March 30, 2001 12:10:25 PM new
Oh BOY. Take a few days away from the computer and look what happens!
OK - now all moderation is handled via email, right? So if I am baaad, I will get an email from someone at AW saying "you were baaad and you can't post for thirty days". Got that.
Here's what I am not so clear on:
Somewhere up there on the past couple of pages someone said that discussion regarding the community guidelines should also be done in email. Maybe I'm having a senior moment or something, but if it is clarification of a CG that is being sought, doing it it private email is gonna result in only that person "getting" it, isn't it? Wouldn't it be beneficial to the "community" as a whole (as well as significantly less work and emails for the moderation staff) to have the discussions regarding the CGs public, much like this thread is?
No doubt, someone here will correct me if I have misinterpreted. heh
::waving:: to KatyD and grannyfox, with smiles, because you both speak so well.
I have sent many emails today and not received one response. I do not want members to honestly believe that they will get one. You have seldom responded to emails since you have been here.
In addition, I have been here since December 1998, yours is the first warning I have ever received, so I am obviously a fairly respectful person...unless the person has blatently shown they do not deserve respect.
I no longer use AW for auction tools...the reason is obvious. And I no longer wish to participate in your forums. I request that you remove my membership and all personal information. There are far too many good places to be.
posted on March 30, 2001 12:36:11 PM new
Diana, just to clarify...
Is it now against the CG's to open a thread to ask the moderator on duty a question? Are you saying that if a poster has a question to a moderator that others are wondering as well, that it must be emailed only, and not asked publically? This is the part I don't understand. And if "moderator@auctionwatch" emails go to all the moderators, the one to whom the question is asked, may not be available to answer it. (weekend,vacation, etc.)So it seems like it is going to be hard to get our questions answered if by email only. Thanks in advance for your response.
KatyD
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