posted on December 20, 2000 10:25:38 PM new
WHAT IS UP WITH EXCHANGE PATH. We signed up and followed all their requirements for free listing day and with sign up fees. They now have Exchange Path as accepted payment method on all of our auctions and they suspend our account. One of our bidders states they paid us with Exchange Path and I cannot even sign on to check our account. I have not seen the $60. Exchange path owes us either. they will not answer my emails. Suspension letter states we need to provide credit card info and billing address info which we did upon signing up and also with every email to them since. Still no answer from them. Anyone else have a problem?
> Hi,
> I read your post on AuctionWatch. I have reactivated your account, so you
> will be able to access it.
> If I can I assist you with your account, please let me know.
> Sorry for the inconvenience.
> Sue
>
> Sue Hinton
> Communications Manager
> ExchangePath, LLC - a CMGI company
> 622 Third Avenue, 8th FL
> New York, NY 10017
> direct: 212/471-4122
> fax: 212/471-4217
> [email protected]
>
> www.exchangepath.com
>
posted on December 21, 2000 02:18:40 PM new
We received this email this afternoon regarding $60.00 from siging up & listing refund.
Dear [email protected],
Good news! You have received an ExchangePath (TM) online payment from larry jordan. Here are the details:
Please note, for your protection, these funds may be pending for up to two days before they will be available in your account. This procedure is only temporary.
Amount:$50.00
Messageear billbelcher,
Good news! You have received an ExchangePath online payment from
Auctionwatch. Thank you again for participating in AuctionWatch's Super
Free Listing Day and for using AuctionWatch's downloadable bulk lister,
Auction Manager Pro.
You will soon receive an itemized statement from AuctionWatch that
explains each of the listing fees reimbursed to you for auctions launched on
Super Free Listing Day. You will also receive an email that confirms a
separate $10 payment from ExchangePath for your $10 ExchangePath
bonus.
Please note, for your protection, these funds may be pending for up to
two days before they will be available in your account.
If you have questions about your Super Free Listing Day reimbursement
please contact the AuctionWatch Customer Service Department by sending an
email to [email protected]. If you have any questions about your
ExchangePath account, please reply to this email.
Sincerely,
Chris Barker
Vice President, Customer Service
AuctionWatch.com
Use this money however you'd like - send it to a friend or use it to make an auction payment. You can even transfer the funds directly to your checking, credit or debit card account.
While you're visiting our site, be sure to find out how you can earn money from ExchangePath!
ear billbelcher,