posted on March 18, 2002 01:09:25 AM new
Dear Paypal -
I'm writing in reference to reversed payment ID #1SM11052HP4859451, Feb 25, 2002. This is in reference to transaction ID #2PH91439KX078272N, which is a payment we received for a product on Nov 30, 2001. This was a product sold to
Gregory's product was sent on December 01, 2001 using USPS tracking number ET841707427US. This shipment was signed for by # ######, 3:10PM - Dec. 3rd, 2001.
All guidelines were followed in accordance with your seller protection policy.
1. The address shipped to was comfirmed. Gregory's account had/has a confirmed address.
2. I am using a Verified business Account located in the United States
3. Proof of shipment has been acquired and can be tracked online; tracking number can be found above.
4. The product shipped is a tangible product.
5. The payment was made using a single payment from one account.
6. Every aspect of this transaction except for actions from PayPal were dealt with in a timely manner.
Your customer support is abhorrent. I've written many times with no response. I have received absolutely no explanation to your actions of witholding funds from my account. I demand an immediate and detailed explanation of your actions. It is in your best interest to contact me immediately in regards to this matter.
posted on March 19, 2002 01:18:33 AM new
It just absolutely blows my mind that the government hasn't done anything to put a stop to PrayPals unethical business practices. Even when people follow their rules to a T, they still get screwed over. What the hell is going on in this country? This madness needs to be stopped.
posted on March 19, 2002 01:38:17 PM new
Hi mindmods,
The pending reversal is being canceled because you complied with the Seller Protection Policy. You should see this in your account. It looks like the information was processed today.
As an FYI, board rules prohibit posting someone else's information. I would suggest editing your post to avoid issues with the moderators.
posted on March 19, 2002 02:13:19 PM new
Wonderful... I wasn't aware of the posting restrictions - the message above has been edited.
As an "FYI", the chance of my information coincidently being processed the day following my barrage of complaints is very slim. I would suggest not trying to create the illusion of this being a coincidence. Perhaps even issuing an apology would be proper, rather than acting as if your company has behaved appropriately in order to avoid futher public relations issues with my contacts in the media.
