posted on May 23, 2007 06:08:08 AM new
Sales manager is still charging the old insurance values. (I'm losing money here)I have carrier rate selected as I use all calculated shipping options. Please advise. Thank you.
We are aware of the problem you are reporting, and it has been escalated to our engineering group as a high-priority issue. We are actively evaluating the issue and hope to have a resolution shortly.
We apologize for any inconvenience this has caused you. Thank you for your patience.