posted on August 10, 2007 08:32:27 PM new
Since paypal payments (complete with transaction #) show up automatically on Vendio checkout, why can't Vendio be set to default to a buyer's confirmed address???
I have many problems with this. It happens not only with new buyers, but higher fb buyers as well. My auctions state confirmed addresses only and paypal is set to reject an unconfirmed address. I still get buyers who use the checkout to enter a different address (work, parent's house etc.), they are sent to paypal, paypal kicks it out, they use their conf. address, then write me stating "There was some confusion abut my address, please ship to XYZ (non-conf) address. They then proceed to b%tc# non-stop.
The problem is, when a buyer can put any address on the Vendio checkout form, they get upset when paypal will only accept a confirmed address. If there were some sort of notation on the checkout form (when paypal is chosen) stating some form of the following--Seller only takes payments from confirmed addresses and the shipping address will default to that which is confirmed with paypal.
Also, some time ago... On the Vendio post sale for a particular item, a warning that the addresses did not match would appear. Both addresse would show. I really liked this feature, as it eliminated to check every individual paypal pmt.
[ edited by cletusray on Aug 10, 2007 08:37 PM ]
Thank you for writing - that is a great suggestion, and I will be happy to pass your message along to our product development team for evaluation. We are in the process of compiling customer feedback on all services, so your suggestion will be seen by one of our product managers.
Please feel free to contact us if you have any other questions or comments.
