posted on September 2, 2007 11:22:24 AM new
How long with Vendio hold on to inactive auctions? Are they kept in the pending or in inventory for longer?
Wondering if I need to copy & paste auctions into Microsoft Word to hold onto them and to recreate later if so.
posted on September 2, 2007 11:38:24 AM new
Hello,
If you are keeping your account open, then you can just turn off the auto-archive and the listings will be kept in your account indefinitely. To turn off auto-archive go to "My Account" --> "Global Preferences" --> scroll to the very bottom of the page --> uncheck the box next to "Auto archive items older than 12 weeks".
You can keep the Sales Manager Pay As You Go plan active and not be charged (as you are only charged for the Sales Manager Pay As You Go plan when you are actively listing through the service). Note that you will be charged for the Image Hosting plan, regardless of account usage. If you want to deactivate the Image Hosting plan during periods of inactivity, you may do so by going to "My Account" --> "My Service Plans". Note that any images that are stored in your Image Hosting will no longer be available, if you deactivate the service. If you leave the Image Hosting service active then the images will remain (assuming they are set to auto-renew), but you will continue to be charged each month.
Please let us know if you need further assistance.
