When buyers add a purchase from my vendio store (after purchasing on ebay) and combining into one order, the packing slip always says "OTHER". I believe vendio is not passing the item # and description correctly. This has caused me to have to look up the orders manually and sometimes I have set it aside and forget.
posted on February 25, 2008 03:29:38 PM new
ORDER 972323304
ORDER 971684374
Ebay item shows up fine but shows up as 'other' on paypal and requires maual lookup. Slows down our shipping process and resulted in a negative feedback recently.
Requires lookup in vendio system to find out what 'other' is.
posted on February 25, 2008 04:23:55 PM new
Hello,
Sorry, I didn't realize you meant it was showing up this way in PayPal. Since it is a combined listing payment, PayPal doesn't pick up the eBay specifics for it unfortunately.
The only workaround currently is to disable the shopping cart function and have your buyers purchase their store items separately.
