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 lottiesmemories
 
posted on February 28, 2008 07:31:52 PM new
Is there any explanation for the site going down again? All the extreme slowness for the last few days and then the site being totally unaccessible for a while tonight, AND all the images not showing, makes me worry that you're going to be down for a long time - AGAIN. It's very Scary and unnerving. I'm having a hard time understanding why these same problems persist.
 
 neglus
 
posted on February 28, 2008 07:52:46 PM new
I am getting errors in launches too..intermittently.

I have three items that keep erroring out - "unknown launch error" - they hang forever in processing and then eventually error out.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store [ edited by neglus on Feb 28, 2008 07:59 PM ]
 
 neglus
 
posted on February 28, 2008 08:01:57 PM new
After four attempts to launch this item in time for tonight I am at wit's end:

BROWN COUNTY JAIL GREEN BAY WI WISCONSIN POSTCARD 1913

The following message was returned from the scheduler while attempting to list your auction:

Internal Database Failure. The auction data could not be retrieved from the database for Vendio ID **************.

02/28/2008 07:57:00 PM US-Pacific Time Zone

The auction could not be inserted/previewed due to an unanticipated processing error. Please try again later or contact Vendio to provide specific details regarding this error or to obtain assistance.

If this error message does not provide enough information regarding the source of the auction error, you may preview the auction insertion. Otherwise you may edit the auction information or attempt to schedule the auction again.

Fourth attempt on this one too:
INTERIOR CORNER HOUSE RESTAURANT CHICAGO IL POSTCARD

The following message was returned from the scheduler while attempting to list your auction:


02/28/2008 07:54:00 PM US-Pacific Time Zone

Unknown launch error.


This one is still stuck in processing after three attempts (this is the fourth one)
STREETCAR, STORES EAST WATER ST MILWAUKEE WI POSTCARD

UPDATE: THIS ONE ERRORED OUT TO WITH "UNKNOWN LAUNCH ERROR" PROBLEM.

I have one more stuck in processing and do not hold out much hope for getting that one to launch either. I guess I will have to call it a night even though I have 8 more that I wanted to list tonight.



I took the CIS out in case that was the problem but it did not help.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
[ edited by neglus on Feb 28, 2008 08:04 PM ]
[ edited by neglus on Feb 28, 2008 08:10 PM ]
 
 sfnyartist
 
posted on February 28, 2008 08:43:57 PM new
ditto here...

I have been listing away and just noticed we have about 18 items that have errored out. I only checked the details for one item and it said 'Unknown Launch Error'.

 
 topdesignplus1
 
posted on February 28, 2008 10:41:51 PM new
i've been sitting here watching my listing errors continue to stack up for the past 3 hours.

i'm resubmitting them, but only few are actually launching. i'm literally trying to list about 200 items for tonight (which will end next friday - that's usually a busy night for us).

i'm receiving the same errors that you guys are.

we've been with vendio for years now, but i don't know what to say.

=(

has anyone else been experiencing bounced emails when they are to be automatically sent to buyers?

-joe
"Making you happy."
www.TopDesignPlus.com
 
 neglus
 
posted on February 28, 2008 10:50:43 PM new
Looks like Vendio is MIA. Don't they have people working 'round the clock? Listing on ebay is not an 9-5 kind of proposition. I am VERY disappointed (again).
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 pixiamom
 
posted on February 28, 2008 11:44:22 PM new
Vendio pix were not showing for a short period in "prime time" tonight and I could not access the forums, If this was due to maintenance, couldn't we do this in the middle of the night?
 
 lottiesmemories
 
posted on February 29, 2008 06:14:41 AM new
Site is starting out this morning extrememly slow. Can we please be informed of what issues are causing the problems and whether we should expect another shut down? Are you there? Are you working on the problem? Any type of response would be appreciated; even if it's not what we want to hear.

 
 EdCS
 
posted on February 29, 2008 08:50:03 AM new
All,

We are actively investigating the issue and will keep you posted once this has been resolved. We apologize for any inconvenience this slowness may have caused.

Regards,

Ed
Vendio Customer Support

 
 lottiesmemories
 
posted on February 29, 2008 10:50:22 AM new
Ed, Thanks for your response!

 
 vintageads4u
 
posted on February 29, 2008 11:03:11 AM new
This has been happening to me for a week. Reported it on an earlier thread.
Beth


Antique Ad Shop
 
 vintageads4u
 
posted on March 1, 2008 04:59:14 AM new
And again yesterday afternoon:

Internal Database Failure. The auction data could not be retrieved from the database for Vendio ID 01awch00000000000973029427XX.


02/29/2008 03:31:00 PM US-Pacific Time Zone

Beth


Antique Ad Shop
 
 NathanCS
 
posted on March 1, 2008 02:36:19 PM new
Hello,

This problem should now be corrected. If anyone is still having trouble with this, please let us know.

Regards,
Nathan

 
 
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