posted on February 29, 2008 10:40:22 AM new
Hi- I had some pictures attached to live auctions go to the recycle bin. I have resubmitted the pics with the same name as is attached to the live auction. I went into the auction and through revise on ebay not to change anything but to try to get the auction to refresh. I am still not seeing the photos. Is there something else I should be doing? Thanks- I might just attach these pics later if I don't get an answer but I sure would like to get the gallery pics up and working-
Thanks
Annette
posted on March 1, 2008 05:03:16 AM new
Sometimes I get a better picture of an item, so I upload it again.
Are you using Uload Images screen? If so, you should be asked: This image already exists do you want to replace this image?
Since they were in the Recycle Bin, maybe it didnt ask you. But until you delete the images in the Recycle Bin they still exist.
If you did tell Vendio to replace the image then you just need to clear you cache as the old image will show until you do. You might go ahead and clear your Recycle Bin too.
Now, if you were not asked to replace the images, go to your image file and see if the new uploaded ones were RENAMED by Vendio. This will happen if you import photos already in the database. They should be at the top of your UNFILED folder and have some numbers attached to them.
posted on March 1, 2008 02:35:29 PM new
Hello Annette,
The information that Beth provided is correct. However, if you are still having trouble with this, please let us know an example listing number and image name so that we can take a look.
