harder
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posted on March 12, 2008 07:38:48 AM new
I am not able to list because the catagories are not the same as the new ebay catagories and when I am listing my current auctions an error tells me the sub type category does not exist anymore. Just wondering when you will be updating your category list to match ebays? thanks
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EdCS
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posted on March 12, 2008 07:55:22 AM new
Hello,
Which categories are you attempting to list into? We have been constantly updating our category support for ebay.
Regards,
Ed
Vendio Customer Support
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harder
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posted on March 12, 2008 09:00:07 AM new
On ebay there is a category under sporting goods >golf> then it should be Clothing, Shoes & Accessories. but there is not a clothing,shoes, and accessories on the vendio list
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harder
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posted on March 12, 2008 09:45:39 AM new
also the category number for the one in need is # 158933 and the item specifics that go with it.
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harder
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posted on March 12, 2008 01:12:53 PM new
Are you fixing the problem ???????
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ChristopherCS
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posted on March 12, 2008 01:23:56 PM new
Hello,
New categories should be updated automatically, but we passed this along to the engineering team to be sure its done during the normal category update at night.
Regards,
Christopher
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ChristopherCS
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posted on March 12, 2008 01:48:04 PM new
Hello again,
They did confirm that the new categories would be available starting tomorrow very early in the morning when the automatic update happens.
FYI
Regards,
Christopher
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harder
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posted on March 13, 2008 05:28:56 AM new
Thanks for the message update but problem is not fixed yet. There is still correct new categories to list my product.
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ChristopherCS
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posted on March 13, 2008 09:13:30 AM new
Hello,
You just barely beat us to the punch. The new categories were released at 6:12AM this morning.
Regards,
Christopher
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cococgld
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posted on March 13, 2008 01:36:24 PM new
The categories are still not fixed. You show water skis, slalom as 71174 and it reads as invlaid category. It should be 71175.
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NathanCS
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posted on March 13, 2008 02:15:12 PM new
Hello,
Thank you for the information. We have asked our engineers to take a look, and we will let you know as soon as we hear back from them about this.
Regards,
Nathan
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NathanCS
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posted on March 14, 2008 10:35:06 AM new
Hello,
I apologize for the confusion on this. The categories were indeed updated yesterday morning as previously stated. Please try clearing your browser cache and see if that corrects the problem for you (it did on my computer).
Regards,
Nathan
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