posted on March 23, 2008 05:20:56 PM new
Using Sales Manager, I find I always have to "refresh" at least twice to get the bid counts updated, and sometimes more.
The hits update on the first refresh, but bids don't change until the second refresh. It's not related to what browser I'm using (happens on both Firefox & IE), and it's not "ebay hasn't updated things yet" because it happens even when the bid came in hours or days ago.
This isn't a show stopper of a problem, but it sure is annoying. Can it be solved?
The next time you have this problem, where the bids have not been updated in Vendio, even though they came in hours or days ago, please do not refresh the listing. Instead, let us know the listing number so that we can take a look.
A delay of 30 minutes for this information to be updated is not unusual. However, a delay of hours or days is unusual. Please let us know the next time this happens where it has been hours since the bid, and the bid information has not updated in Vendio.
