posted on April 4, 2008 10:48:26 AM new
I don't use Vendio Checkout, so I don't want my buyers confused by seeing links to it in the WBN & reminder emails etc.
You can turn off the WBN's themselves if you prefer, but if you still want the WBN to be sent and just disable the link to the checkout - go to your Post Sale Management page (here) and uncheck the box labeled 'Check here to include a link to Vendio Checkout in your Winning Bidder Notification messages.'
posted on April 4, 2008 11:20:15 AM new
Interesting, two different answers from Nathan & Christopher. (and why doesn't Nathan's reply show up in the thread??)
I currently have the "include link" check box in Post-sale Management UNCHECKED.
What I see in post-sale is:
Preview WBN has a checkbox that lets me include a link to Vendio checkout.
Preview WBN reminder doesn't give me that choice (and doesn't obey the psm checkbox)
So it doesn't seem consistent to me.
I want to manually send reminders, but need to eliminate that link.
Sorry for the confusion. The answer that Chris provided is correct. Were these listings launched before or after you unchecked the box for 'Check here to include a link to Vendio Checkout in your Winning Bidder Notification messages' in the Post Sale Management page preferences?
Thank you for the information. I do see the problem, and I have escalated it to our engineering group.
In the meantime, to work around the problem, please try resending the WBN email instead (you may also edit it prior to resending, if necessary), as it is possible to not include the checkout link in this email.
We apologize for any inconvenience this has caused you. Thank you for your patience.
