Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  errors on every single auction today


<< previous topic post new topic post reply next topic >>
 aaronandelise
 
posted on April 21, 2008 09:54:41 AM new
I have had errors on every single auction I tried to list today!

They read:

04/21/2008 09:40:00 AM US-Pacific Time Zone


Error 240: The item cannot be listed or modified.
The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.


There are no improper words, and I have listed most of these items before, nor am I in any violation with eBay either.

What is happening. When will it be fixed.

Please answer ASAP.

Thank you.

 
 aaronandelise
 
posted on April 21, 2008 10:14:30 AM new
Three items just got listed. 18 STILL show error and did not get listed.

Can I list them now?

What is going on?

 
 ChristopherCS
 
posted on April 21, 2008 10:41:45 AM new
Hello,

eBay uses that error 240 for a lot of different issues. Usually you can see the specific details by doing an eBay preview, then checking the top of the preview window below the fees for more info.

If you don't see any details here, then the issue eBay had with your items has since been resolved and you should be able to list the item/s in question without error.

Recently they started filtering for Western Union again, and if your item description has that in it (even to say you dont accept it) you will need to remove it prior to relisting.


Regards,
Chris
 
 aaronandelise
 
posted on April 21, 2008 10:49:54 AM new
There is nothing in the preview window on any of the items.

There was no issue with eBay on any of my items. No has there EVER been.

We do not state anything about Western Union in our auctions.

These 18 items that got errors were items that were newly listed, items relisted from 4-5 weeks ago, and items relisted from a week.

None of these items have had any problems before. I do not see this as an eBay error. This is a Vendio error.

The error stopped approx. 20 mintues after I contacted Vendio about it....

 
 ChristopherCS
 
posted on April 21, 2008 10:52:33 AM new
Hello,

Thank you for bringing this to our attention. While the error 240 message IS from eBay, that isn't to say there wasn't some rare issue that caused just you to get this error when posting from Vendio that required no action to correct prior to resubmitting. We will certainly watch for other reports of the same, I just wanted to give you a heads up on what has caused that error 240 message to appear to the other users that have ran into it in the past few weeks.

Please let us know if this problem persists so we may continue to track it, as if it is a Vendio error you will likely see it again, (and hopefully by then we will find the source, and have other reports/cases to compare to) and we hope to correct it ASAP.


Regards,
Chris
 
 aaronandelise
 
posted on April 21, 2008 11:12:57 AM new
No problem, I will contact you if it happens again.

All 18 items that received errors were listed from 9:40 am - 10:05 am PST. Everything after that listed without errors (these were the same types of items / listings).

I launched the 18 items that did not get launched at 10:50 am PST and none of them had any problems launching.

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!