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 neglus
 
posted on May 17, 2008 07:09:12 PM new
It's been awhile but every single item I am trying to list to my store (they are so old they are now "copied" items) are coming up with this error:

Internal Database Failure. The auction data could not be retrieved from the database for Vendio ID 01awch00000000000983923347XX.

05/17/2008 06:02:00 PM US-Pacific Time Zone

When I try to relaunch from pending, the item specifics are gone.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 neglus
 
posted on May 17, 2008 07:19:05 PM new
It looks like they do launch when I take the Item Specifics out.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 NathanCS
 
posted on May 18, 2008 10:03:12 AM new
Hello,

We are aware of the problem, and it has been escalated to our engineers. Unfortunately, I do not have an eta available currently.

Regards,
Nathan

 
 vintageads4u
 
posted on June 3, 2008 05:25:28 AM new
Just an FYI that I had two this morning with this error:

The following message was returned from the scheduler while attempting to list your auction:

Internal Database Failure. The auction data could not be retrieved from the database for Vendio ID 01awch00000000000985938430XX.

06/03/2008 05:22:00 AM US-Pacific Time Zone

It seems to happen only when I use Firefox instead of IE. And it may be due to item specifics since they are "dropped" when I go in to relaunch.

Just info for the engineers.
Beth


Antique Ad Shop
 
 neglus
 
posted on June 6, 2008 09:28:18 PM new
Everything errored out again tonight

Internal Database Failure. The auction data could not be retrieved from the database for Vendio ID 01awch00000000000986413718XX.

06/06/2008 09:10:00 PM US-Pacific Time Zone

- Item specifics are not saved when I click on the errored item and relaunch. The relaunch works without the IS
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 NathanCS
 
posted on June 7, 2008 11:29:25 AM new
Hello,

Thank you. We are aware of the problem and our engineers are working on it. I do not have any additional information available at this time.

Regards,
Nathan

 
 
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