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 aaronandelise
  		posted on June 7, 2008 08:51:22 AM new
This morning I either cannot get on Vendio, or it take 30 seconds to 2 mintues for each page to load.

I sent my employee home.

What is going on and when will it be fixed.

(I checked with two different computers, I cleared cache and all that, and all other sites and my computer load fine).

Aaron

 
 NathanCS
  		posted on June 7, 2008 09:42:07 AM new
Hello,

Are you still having trouble with this, or have the problems cleared up?

Regards,
Nathan

 
 aaronandelise
  		posted on June 7, 2008 09:52:10 AM new
It has cleared up now.

It was not allowing me on, or taking forver begining for me at 8:30 am CST. That is when I first tried to get on Vendio.

 
 NathanCS
  		posted on June 7, 2008 09:55:18 AM new
Hello Aaron,

Thank you for your reply. Our engineers had made a change which had seemed to correct the problem. Should the problem reappear, please let us know immediately. I apologize for this and any inconvenience that it has caused.

Regards,
Nathan

 
 toyspast
  		posted on June 7, 2008 03:00:02 PM new
Letting you know IMMEDIATELY! I currently can't seem to save an auction I was working on. Keeps timing out. 3pm PDT

 
 eantiquez
  		posted on June 7, 2008 03:05:34 PM new
3:00 - problem for me, too. Hung while adding auctions.

 
 NathanCS
  		posted on June 7, 2008 03:08:43 PM new
Hello,

I have asked our engineers to take a look and I will let you know as soon as I hear back from them.

Regards,
Nathan

 
 aintrichyet
  		posted on June 7, 2008 04:36:38 PM new
i had huge problem this morning too ... could NOT get vendio website to load at ALL...

could get everywhere else on the web.

 
 NathanCS
  		posted on June 7, 2008 04:39:16 PM new
Hello toyspast and eantiquez,

Our engineers are currently looking into this. I will let you know as soon as I have an update from them. In the meantime, are you still experiencing this problem? Or did it happen for a brief period of time? At this point I have not yet heard from any other customers that are currently experiencing the problem, and it appears that at least some of our customers are currently able to use the site without any problems.

Regards,
Nathan

 
 toyspast
  		posted on June 7, 2008 04:41:28 PM new
It only happened for a brief time and is now running properly. I hope it continues.

 
 NathanCS
  		posted on June 7, 2008 05:18:28 PM new
Hello toyspast,

I hope so as well. Our engineers have been unable to locate a current problem, but will continue to monitor the situation. Please let us know should the problem reappear.

Regards,
Nathan

 
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