posted on March 11, 2003 04:49:43 PM new
I had some auctions listed for relaunch, and they came back with an error and were not launched. I can't figure out what the problem is. These are items that were just fine before, and then when I set them up to relaunch, it would not relaunch them due to this "insurance" problem. Nothing is changed in the listing so I don't get it. These items are in my pending file. If you could try and figure out the problem for me that would be great. Here is a copy of the error message that I got on these items when they were not relaunched. Thanks so much for any help you can give me. I am totally at a loss..... I do not give any insurance amount as I don't offer insurance on my items... Karen Cabrera Following is the error message...."Error 313: Failed in Insurance.You need specify the insurance option as a optional or required if you provide the insurance amount."
The eBay preview appears to be working correctly, so they should have gone through, unless you edited anything with them before you clicked to relist them?
If you made no changes, try simply resubmitting these items, and let us know if they return in error again.
