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 beman
 
posted on March 18, 2003 12:13:11 PM new
Hello. I'm trying to edit auctions to relist, but I keep getting this message when I try to save the changes: "AW Checkout requires at least one valid shipping option." What do I need to do to avoid getting this message?

I've recently changed payment plans to AW if that has anything to do with it.

Thanks in advance.

 
 SonyaCS
 
posted on March 18, 2003 12:42:39 PM new
Hello,

If you get this message, it means that you have the auto WBN selected but you didn't choose a payment option. To stop this message you either need to pick a shipping carrier and price, or turn off the auto WBN. I hope this helps!

Regards,

Sonya
 
 beman
 
posted on March 18, 2003 02:27:36 PM new
Thanks. How do I turn off the auto WBN. Is this something new since I changed payment plans?

 
 ChristopherCS
 
posted on March 18, 2003 03:04:01 PM new
Hello,

From the My Account tab, click on the Post Sale link found within. From here, you can turn the preferene for the automatic WBN off, then save the change.

In the listing itself, there is a box you can check to turn the automatic WBN off as well. You will need to use this one for items already created.


Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 mbryzip
 
posted on March 18, 2003 03:12:52 PM new
I am having the same problem I just checked my preferences and no, the wbn tab is not checked .It has never been checked. I had problems with checkout showing on auctions last week that was not checked in my preferences either. How does preferences keep getting changed when the user is not changing them ,And why if this is the problem when I check the preferences they are not checked. Is this going to affect scheduled auctios also/
. I need to know something soon.AW needs to check into these problems as they arise
mbryzip

 
 mbryzip
 
posted on March 18, 2003 03:23:38 PM new
I just went in and edited 5 more without any problems,Then it started again,If this is due to preferences then why is it just doing it on some items and not others? When the error appears it puts the changes back in pending then you can resubmit without problems ,I have had to do 4 or 5 this way.

 
 beman
 
posted on March 18, 2003 03:32:33 PM new
Thanks for your quick answer, but when I checked the Post Sale link, nothing is checked. (I've never changed anything there since starting with AW sometime ago.) Again, does this have anything to do with my changing payment plans????

 
 ChristopherCS
 
posted on March 18, 2003 03:49:00 PM new
Hi beman,

Which item in your account are you still running into this error with, so we can test further with you?


Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service

[ edited by ChristopherAW on Mar 18, 2003 05:18 PM ]
 
 DianaAW
 
posted on March 18, 2003 05:31:10 PM new
Hi there,

I just wanted to add to this thread. There have been a couple of scenarios in which Checkout was applied to auctions when it was not selected in preferences. This has since been corrected, but there may be some items that originally listed with Checkout enabled, which you are now relisting.

When you relist these items, you will need to de-select Checkout even though this option is not enabled in your preferences. Checkout now requires at least one shipping preference to be selected before you can list, so if you run into this error on relist, just deselect Checkout and you should be all set.

I am sorry for the confusion!

Diana

 
 beman
 
posted on March 19, 2003 06:19:01 AM new
Thanks for replies. As I continued to run into this error, I realized it was only with all my relisted errors, so I'm "deselecting" checkout as I go through those. Hope everything goes on okay Sunday.

 
 
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