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 RetroBargains
 
posted on March 27, 2003 09:10:22 AM new
SUGGESTION: Under manage images, create the ability for users to download their own previously uploaded images.

REASON: After uploading 741 images for my AW Store, I have realized the images are too large and take up to a minute to load - resulting in missed sales. I need the ability to retrieve my images and resize and then upload the corrected images.

CURRENT PROCEDURE: In Manage Images, I have to view each image separately, then Save Picture As... to my computer before I can work with the image - this is time consuming.

NOTE: I realize after-the-fact that I should keep a copy of the images on my end so that changes can be made such as this and just for this reason, but AW does such an excellent and outstanding job of safely housing those images that I actually feel better they are there instead of on my end. The ability for a user to download one or one thousand of their own images would be beneficial to the entire AW user base. Even if there are just those times where one image needs downloaded, adjusted and then uploaded to correct an issue.

An additional change would be if while uploading an image, if an image of the same name is encountered a choice be given to replace the image with the new image instead of just returning the message that the image was already uploaded and if you want to replace it the image must be deleted first before uploading the image.
The decision point during upload would save lots of time and frustration.

Thanks for outstanding image hosting, and I hope you will consider this suggestion in the event other users encounter the same situation of oversize images that I am now painstakenly having to deal with... one at a time.

Best Regards,
Greg


Greg Williams
Retro Bargains
www.retrobargains.com
[ edited by RetroBargains on Mar 27, 2003 09:13 AM ]
 
 SonyaCS
 
posted on March 27, 2003 09:20:14 AM new
Hi Greg,

Thank you for your suggestions, I will forward them to Product Development for you. There is a way to download all of your images -- if you use Sales Manager Pro, when you synchronize, your images download to your computer for usage in the program. Then you can go to the Images folder in your AuctionWatch directory (located in Program Files in your C-drive as default) and view your list of images. You can then copy and save them to another location on your computer if you like.

I know this method involves a lot of steps but it is the best way to copy all your images to your computer, without having to go one by one.

Regards,

Sonya
 
 RetroBargains
 
posted on March 27, 2003 09:43:19 AM new
Sonya you are a lifesaver! Thanks! All I use is SMPro - thanks for the guidance and reminding me about all of the images housed in SMPro on my end.

I'm synching now so the images I have already changed online will update in SMPro and then I'm off to speed along on the image handling from this end.

Thanks again!

Greg
Greg Williams
Retro Bargains
www.retrobargains.com
 
 RetroBargains
 
posted on March 27, 2003 09:49:56 AM new
One other thought Sonya,

I plan to use my PhotoSuite software to open the image in the SMPro Image folder, adjust the image size down, and save as the same image name in the SMPro Image folder.

When I subsequently synch SMPro, will it update the image online with the smaller image of the same name or will it reject because the image already exists?

I'm going to try one image and see how it handles it before going crazy. <grin.

Thanks,
Greg


Greg Williams
Retro Bargains
www.retrobargains.com
 
 SonyaCS
 
posted on March 27, 2003 10:01:07 AM new
Hi Greg,

I think it will reject it -- you should delete it from online, once you get it offline, so when you synchronize it will re-upload it.

Regards,

Sonya
 
 RetroBargains
 
posted on March 27, 2003 10:11:40 AM new
Well... actually it isn't rejecting it. But it is acting reverse of what I thought it would do.

Synch has compared the images like normal and has detected the difference in what is online and what is in Pro - now it is updating the online to match what is in the image folder in Pro.

This is the funny part: Pro is now uploading the original larger images that were in the Pro image folder and replacing the smaller images that I had updated online in the Manage Images.

That's okay - now we know how it responds!

I think after it gets done synching (about an hour from now), I am going to copy all of my images in Pro to a separate folder, resize one image only, copy it over to the Pro image folder to overwrite the existing larger image and then synch to see how it handles that.

I'm curious to see if synch will then DOWNLOAD the larger image housed online to update the smaller image in Pro. That's my guess. I'm hoping it will UPLOAD the smaller image, but we'll see.

You're probably right on the money as far as needing to delete the online image and then synch, but since I'm tinkering with it I'll get to the bottom of how Pro handles this type of situation.

Thanks!
Greg

Greg Williams
Retro Bargains
www.retrobargains.com
 
 SonyaCS
 
posted on March 27, 2003 10:17:11 AM new
Hi Greg,

Actually if you had uploaded the newer, smaller ones online, you can do the opposite and delete all the ones from the folder in your Pro directory. The directions I gave you were if you were to put the newly updated ones in Pro. Sorry about that!

Regards,

Sonya
 
 RetroBargains
 
posted on March 28, 2003 09:20:25 AM new
Hi Sonya,
Well no, that didn't work for me either. I tried that and after uploading the small "new" image online, and then deleting the large "old" image in Pro it just wound up deleting the new online image and the old image in Pro - global deletion on that matching filename.

BUT: I got it all figured out now. Got all 700 plus images resized and replaced. Here's how I did it.

1. Copied ALL images to be worked from the AW Image folder to another folder on my system.

2. Resized the images how I wanted them while working in my work folder.

3. FROM SMPRO: Selected all of the images that I wanted to replace - clicked the red Delete image button in SMPro and let SMPro synch to delete them.

4. FROM SMPRO: Used the green import image button and brought in all of my images from my "working folder" and then synched SMPro.

This was time intensive but only due to my connection speed (string and tin cans via clothesline), and was the quickest and cleanest replacement technique that I could figure out.

Actually, I adjusted all of my images first and then divided my deletions and additions into smaller blocks. I deleted the first block of (old large)images, synched and then imported the "new" first block of images, deleted the second block of (old large) images and then synched so that on one synch it was uploading the first block and deleting the second block of (old large) images. After synch I would import the new second block of images and delete the third block and sycnh. And on and on in that rhythm.

Thanks for your help!

Greg
Greg Williams
Retro Bargains
www.retrobargains.com
[ edited by RetroBargains on Mar 28, 2003 09:21 AM ]
[ edited by RetroBargains on Mar 28, 2003 09:24 AM ]
 
 
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