posted on April 10, 2003 11:46:18 AM new
I know that changing the account ID is something Vendio can do - and I need to do it. I sent a request through the Customer Service page, but have had no response so far.
Sonya, Christopher, Diana - can you please help me out?
I have a bunch of new listings I want to put up, but I want my ID changed beforehand.
posted on April 10, 2003 11:51:23 AM new
Hi Feasibleenterprises,
We are considering implementing a process that will allow our users to change their account name in the coming months, but at this time we are unable to change your Vendio account name for you. If you need to change your account name, you will need to register a new Vendio account.
You will be able to reimport your active auctions into your new account using the Import My Listings feature, which will also import the attached images. You may track in your closed auctions using the Track Other Listings (track by item number.) You will also be able to import your winning bidders once your eBay ID is entered in your new account.
If you do proceed to register a new account, you will need to notify us once this is done and we will manually move the auction site ID(s) from your old account to your new one. Note that your new account will not be eligible for the 2 week trial plan.
Please be aware that only one Vendio account per unique email address is allowed. If you have multiple eBay accounts, you will need to register one Vendio account for each individual eBay account for use with Sales Manager.
When you've created the new account, send us an email at [email protected]. We can then go from there and proceed with putting your IDs into your new account.
