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 timptech
 
posted on May 7, 2003 10:04:16 AM new
Are the auctions that are sold through the second chance offer able to show up in the vendio Customer manager system-

I just realized they are not importing- It is bought through the buy it now feature and I do use the mailstep option-

Any suggetions

Terry
 
 SonyaCS
 
posted on May 7, 2003 10:49:47 AM new
Hi Terry,

You can import them in and use post sale on them, however the trick is to import before the bidder purchases the item. If they are already closed the only thing you can do is track it in, and you won't be able to use post sale.

Regards,

Sonya
 
 timptech
 
posted on May 7, 2003 11:08:02 AM new
Thanks
Darn!!! That wasn't the answer I was hoping for- but it sure will help in the future- Thanks for the quick response-

Terry

 
 ROCKHARDBUGS
 
posted on May 14, 2003 10:46:32 AM new
Track it in
What does this mean and how do I do it
Larry

 
 SonyaCS
 
posted on May 14, 2003 11:48:15 AM new
Hi Larry,

If you look in your Sales Manager tab, you should see a link called Track your Listings underneath the tabs. Click on that to track your listings -- you can do it by auction site ID, or individual auction basis. I hope this helps!

Regards,

Sonya
 
 
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