posted on July 17, 2003 09:54:55 PM new
I received the following error message when my Garfield/Petty auction tried to launch (its currently in my pending file):
"This auction operation will not work because the template used contains custom uploaded images but your current payment plan disallows this"
What the heck does that mean? I've launched it before, but decided to change the template this time. Please let me know whats going on.
posted on July 17, 2003 11:12:13 PM new
Hi, toyspast --
This error message arises if you are trying to launch a listing using a new template that contains custom-uploaded accent graphics or background patterns but are not on a Power or Premium plan. Looking at the template you were using for this listing, however, it seems as though the pre-set style you selected may be triggering this error incorrectly. We will work to resolve this as quickly as possible.
In the meantime, you can work around the error to launch your listing by selecting a different template to launch with out of your Saved Templates list, or by building a new template in Template Workshop, without using the pre-set style you selected before.
We appreciate your use of the new system and apologize for any inconvenience this may have caused
