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 toyspast
 
posted on August 29, 2003 11:46:08 AM new
I am still waiting for some word regarding the errored auction in my pending file. I want you to make note of the problem, so a fix can be addressed. I would like to re-launch tomorrow, so I would appreciate a response before then.

 
 liveinjeans
 
posted on August 29, 2003 11:57:12 AM new
I too am getting ERROR message...NOT MAPPED..in vintage dresses.
Had to launch under a different category.
I think the VENDIO people are on vacation while we need some help here!
I am tired of this!
FIX THE PROBLEM.
CONTACT EBAY.
I have left messages too and getting no response since yesterday!!!!
 
 SonyaCS
 
posted on August 29, 2003 12:00:19 PM new
Hello,

We have been working with eBay on this -- a fix was to have been released last night on eBay that would take care of this problem. Toyspast -- did you try resubmitting this one today? Liveinjeans -- where are you leaving these messages?

Regards,

Sonya
[ edited by SonyaCS on Aug 29, 2003 12:03 PM ]
 
 toyspast
 
posted on August 29, 2003 12:05:39 PM new
Sonya:

I tried yesterday late afternoon when a fix should have been in by then. I don't want to send it off until it's in a better ending position. Can you look at it and make sure these catagories have been in the fix? Can you recreate the item and see if it will launch on your end? Let me know what you find out.

 
 liveinjeans
 
posted on August 29, 2003 12:06:04 PM new
See Below;(my other message)
I answered your question yesterday and have heard nothing back.
We would appreciate an update more often.
We are answering your questions and it sometimes takes more than 12 hours to get a reply.
I need to make money and I don't have time to wait for 4 days for Ebay and Vendio to correct these problems.
I have to list anyway that I can, category errors and all.

Thanks.
 
 liveinjeans
 
posted on August 29, 2003 02:15:20 PM new
toys,
I guess we won't hear anything till next week.
Good luck on getting the help you need.
 
 SonyaCS
 
posted on August 29, 2003 03:13:24 PM new
Hello Liveinjeans,

The problem is, these are errors on eBay's end. It is not something that we can release a fix for. We are working with them to expedite this but please understand we are not ignoring your messages. Any updates that we have, we post them. I know this is frustrating but at the moment, the best workaround is to list in another category and edit it after it launches.

Toyspast -- which of your listings in pending did you want me to check?

Regards,

Sonya
 
 toyspast
 
posted on August 29, 2003 03:30:18 PM new
Sonya,

I have only one that is ERRORED in pending. Please look at that one. It's the Royal Copenhagen bear. Thanks!

 
 
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