Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  PAYPAL PAYMENT NOT BEING LOGGED IN POST SALE
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 gousainc-07
  		posted on August 31, 2003 12:44:23 AM new
It appears that PayPal payments are not showing up in Post Sale Management.

It also appears PayPal changed their Subject of the payment confirming e-mail if this helps you get things set back up.

Before the subject was similar to:

Item #XXXXXXXXXX - Notification of an Instant Purchase Payment Received

Now the subject is similar to:

Item #XXXXXXXXXX - Notification of Payment Received

Cheers,
Mike

 
 gousainc-07
  		posted on August 31, 2003 10:19:16 AM new
It appears it is working again.

 
 ChristopherCS
  		posted on August 31, 2003 10:28:38 AM new
Hello gousainc,

Did the item that prompted you to report this correct itself at that time, or has only items since that been recorded properly?

(Just wondering if there was a delay, or if there was an actual glitch.)




Regards,
Christopher
 
 gousainc-07
  		posted on August 31, 2003 02:16:13 PM new
The previous payments never showed up, but the items paid for the day after showed up.

The omission of payment recording coincided directly with the change in subject line.

I would have thought your engineering department would have to have made a change to pick up a different e-mail configuration.

 
 gousainc-07
  		posted on August 31, 2003 10:34:08 PM new
I researched further and the two payments that did not show up in post sale, the buyer used a different e-mail address for PayPal than their Ebay User ID.

I thought since there was a different subject line, and the payments did not show up, possibly you would want to be notified.

Is it true, if the id's do not match, the payment is not noted anywhere on Vendio Management, even if the Auction ID matches up to the payment auction ID?

 
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