posted on September 7, 2003 05:55:05 AM new
This has been getting a big pain in the A$$ lately and I am wondering if anyone else has the same troubles. We prelaunch about 72 auctions in our suite of product oferings. We run these 72 auctions a day / every day so we like to load them up to free up our time to run the business (thats what vendio is all about). We used to be able to launch all 72 items at once and over time we can no longer do that.
When we try to launch all items we get the famous "page not found" meaning the site has timed out.
This is not browser or location specific - it happens in geographicly different areas and on diferent locations and networks and browser versions.
So now we have to break down the number of items we can lauch to about 40 items - this seems to usually work.
Usually we could only lauch these items every 9 days but now recenty vendio made a nice change to allow a 21 day cycle. (THANK YOU).
I can't be the only one having this problem - or maybe I am doing something to stupid to realize that I should be trying something different. I usually get some sort of canned response from vendio when I bring this timeout issue up and go round and round with them until I give up asking.
posted on September 7, 2003 08:04:00 AM new
sorry to hear of your troubles. we list many auctions at once as well, but have thankfully been able to avoid any browser/isp timeout issues thus far.
typically, the time in which the connection times out is dictated by the ISP, where some will allow you to wait until the page fully loads after processing your items or others just figure since its been 30 seconds already, why not give up.
unfortunately, I cannot say how to change this timeout issue. sounds like you have already gone through all of the usual stuff that fixes this with clearing this and purging that, maybe some of the guru's (like your ISP directly or something) can give advice on how or even if, you can change your own timeout rate.
posted on September 7, 2003 08:07:43 AM new
Haw many auctions are you able to list at one time - we have trouble when we try to list over 45 at once...