posted on September 9, 2003 08:44:30 AM new
How do I get a refund from Vendio on the transaction fee for a item that a bidder has not paid for. I have gotten a Final Value fee refund from Ebay. Thanks
posted on September 9, 2003 09:52:27 AM new
Hi Dorrie,
In the event of a non-paying bidder, you may request a refund of the final value fee (please be aware that the listing fee is not refundable.) In order to qualify for the refund, you will need to provide proof from the auction site that you had a non-paying bidder to get a refund to your account.
As proof, we will accept a copy and paste of the line item from your eBay statement, showing the refund from eBay. You may copy and paste it directly into the text field in the refund request form, available at:
