posted on October 15, 2003 08:28:01 AM new
Is it just me, or has anyone else noticed that eBay gallery photos are not showing up on seller's auction listing page? Sometimes they are there, sometimes not. Seems to have been a problem over the past 2 days. It doesn't seem to be exclusive to my listings, but others as well. What's up with that?
posted on October 15, 2003 09:23:02 AM new
Hi Lynne,
since eBay changed it's imagehosting system, there is some latency on showing gallery photos.
Usually it takes a couple of minutes to show.
If you have a listing for which the gallery picture is still not showing after a long period, please send us the item ID and we will try to look for the cause.
posted on October 15, 2003 10:36:48 AM new
Hi Marius,
No, it's not that the problem is with gallery pictures showing up in newly listed items, it's when you go to view the "Items for Sale by Seller" pages for my listings where you can click on "View Items with Picture" or "View Text Only". I have the option selected to "View w/Pictures" but none of the pics are showing up. It seemed sporadic yesterday, so I think it may be an eBay thing. However, I don't see anything on their announcement boards for any problems.
posted on October 15, 2003 11:23:31 AM new
Hi Lynne,
perhaps I did not explain too well I did understand your problem: gallery images are shown if you do a search by seller at eBay's. In that page all listings are displayed, and those which have gallery option set, do have an image.
I just did such a search, and all your active listings (12 now) do have the gallery image. As stated before: at launch time, Vendio sends the images to eBay. Even if the original image is hosted at Vendio, the galley is further processed by eBay (in terms of size and format), so the gallery image may appear next to the listing some time after the listing is active.
If you just try to add a listing directly at eBay, using Sell Your Item form, you will notice that once submitted, the following disclaimer message, on the confirmation page:
"Your new gallery image may not appear right away in the search results or category listings."
posted on October 15, 2003 11:27:29 AM new
Now the images are there. But they had been there Monday, then they weren't, now they are again. So it has to be an intermittent problem with eBay - not Vendio. And after speaking with some of my eBay seller friends, they were having the same problem, and they are not members of Vendio.
I did understand your problem: gallery images are shown if you do a search by seller at eBay's. In that page all listings are displayed, and those which have gallery option set, do have an image.