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 pratt9999
 
posted on October 21, 2003 10:47:21 AM new
what is going on with the pictures!?! Why are my pictures being "scheduled for deletion" in less than two months!? These photos should be safe for another month.

The images also seem to have gone automatically to scheduled for deletion without even a warning!

I cannot lose these pictures!

Please help!! I'm in the middle of my halloween, busiest season and I'm losing my pictures which I don't have the time to go in and save AGAIN!

 
 SonyaCS
 
posted on October 21, 2003 11:05:24 AM new
Hello,

You can change this back to 90 days by logging in and going to this URL:

https://secure.vendio.com/my/acct/seller_global.html#ihost

If you did lose any images you can retrieve them from the recyle bin, provided they have been deleted within the past couple weeks.

Regards,

Sonya
 
 neglus
 
posted on October 21, 2003 11:26:37 AM new
wow! No wonder my store images were disappearing! I know I had this set at 90 days before..the recent image enahncements must have changed our preferences!

 
 SonyaCS
 
posted on October 21, 2003 11:28:00 AM new
Hi Neglus,

The default for this feature was 45 days. But you can change it easily to 90 days.

Regards,

Sonya
 
 neglus
 
posted on October 21, 2003 12:42:10 PM new
I did reset to 90 days..thanks for the link.

 
 SonyaCS
 
posted on October 21, 2003 01:45:11 PM new
Hello,

There is an announcement now up regarding this feature. I am pasting it here for your convenience:

Based upon customer feedback, we are changing the default time we store inactive images to 45 days after the last use. Many customers had requested the ability to shorten the time before Vendio automatically deletes images no longer in use. For customers with one-time use images, it reduces the clutter in their Image library. Having fewer images makes processing new listings quicker and generally speeds the performance of Sales Manager and Sales Manager Pro.

You can change this default storage period to 30, 60, 75 or 90 days in My Account, Global Preferences. Deleted images are also available for retrieval in your Recycle Bin for 14 days after deletion.

Regards,

Sonya
 
 
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