posted on October 22, 2003 04:50:46 PM new
When I am listing on Ebay through Vendio I get a double listing about every 3rd or 4th auction that I list. It's getting expensive having to cancel those double listings and I can't figure out what's going on. Thanks in advance for any help!
Duplicate listings may result from the following conditions:
1. During the create listing process in Sales Manager, you may have accidentally double-clicked on the "launch" button, or used "stop" and "refresh" if there was a delay.
2. If you used Sales Manager Pro or Business Edition, you may have resynchronized a batch again after an error during synchronization. In this case, some auctions may be uploaded before the error is produced. If you resynchronize without removing these from the batch, they will be duplicated. We recommend checking your online account and/or email account before uploading again if you receive a synchronization error.
3. You may have attempted to list a large volume from Inventory, resulting in a page timeout. The browser error may have instructed you to reload the page, which can result in duplicate listings if you do not check Sales Manager to see if any listings were created before the timeout occurred.
To remove duplicate auctions in your pending list, check the "select" box corresponding to each auction and then use the "delete" button. If the listings are already scheduled for launch, click the Pending link in the left navigation bar, then select the scheduled listings and click the "cancel" button.
Please note that if an auction is already active, you will need to end it early directly at the auction site to avoid any problems. To end an eBay auction early, please visit this URL:
