posted on October 28, 2003 11:16:28 AM new
When I try to syncronize SMP after uploading new images, it gives me this message:
Synchronization failed -
There is a problem with images synchronization.
Please check the sync log, visible after clicking the Details button, to see which image file halted the sync process, then go to www.Vendio.com and check the status of the image.
If its upload failed (which might be due to excessive size, invalid format, or corrupted data), please remove the image from the SMPro Image Bar. If this is not possible, use Windows Explorer to go to the "C:\Program Files\Vendio\images" folder on your hard disk, delete the file manually and restart SMPro.
The images are NOT too large and they are in the correct format. I have deleted them and uploaded them several times...that doesn't work either.
There are some synchronization problems going on right now related to images, which is probably what is resulting in this message. I will post updates as I receive them.
Regards,
Sonya
[ edited by SonyaCS on Oct 28, 2003 11:41 AM ]
posted on October 28, 2003 11:42:47 AM new
APPARENTLY EVERYONE IS GETTING THIS MESSAGE, AND ERRORS. CREATING ALOT OF HAVOC FOR US SELLERS. UNABLE TO DO AUCTIONS.
posted on October 28, 2003 12:29:58 PM new
So it's not just me???? I've been spending two hours trying to fix this problem and it is Vendio-wide??? AAAAK!!!! Does anyone know how long it will be broken???
