posted on November 8, 2003 07:48:38 AM new
How can I enter a shipping amount in the post-sale???
I listed an item using Ebay's calculated shipping (I specified it by revising the item after initial listing).
The item sold, Paypal calculated S&H correctly and the buyer paid. Payment showed up in post-sale. So far so good.
Now I usually have to edit the checkout to check the "ship to same address" button, & pick the shipping/insurance methods, then the charges show up and all is copescetic for me to print the shipping label/invoice showing a balance of $0.00.
But with this one (my first using calculated shipping) I cannot pick a shipping method. When I try to edit the checkout, it shows an empty pulldown for shipping method. I cannot find a way to enter the S&H amount.
So it shows an overpayment by the buyer, rather than a zero balance.
How can I enter the shipping amount so I can print a correct shipping label/invoice???
Unchecked step one, then click to edit step one to add a shipping option to be selected and save. Now you should be able to go through the buyer checkout to manually select this and print your invoice.
