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 jewljack
 
posted on November 11, 2003 01:02:35 PM new
I am trying to relist items created with vendio and launched originally as auctions to now relist into ebay store and am getting this error on 3 items in my pending , please advise

Error 196: Relist failed.
Your item was not relisted. Possible reasons: the item does not exist, the item has not ended, or you were not the seller of the item.

 
 ChristopherCS
 
posted on November 11, 2003 03:51:11 PM new
Hello,

Click on the title for this item in pending, then use the 'copy' link in the upper right hand corner. When it shows that the copy is the one you are editing, click to list this item instead.

Perhaps eBay is erroring is because of the switch to a Store item (depending on the properties of the original) - or (unlikely) a possible HTML issue. I noticed when previewing it that some of the code you are using is taking over the entire page, as though a tag was not properly closed somewhere in your coding.


Regards,
Christopher
 
 jewljack
 
posted on November 13, 2003 06:53:38 AM new
Hello,
They were actually listed in the store for 30 days then ended and we are trying to list the three as gtc , it is not the code since i tried to list with just a few words added in with no html and it still errored , please advise as to a fix to get these three auctions to launch to the store as this is a bug on your end

 
 SonyaCS
 
posted on November 13, 2003 09:58:32 AM new
Hello,

Did you try the 'copy' method that Christopher mentioned? This should allow your items to list as GTC, while we check into this error.

Regards,

Sonya
 
 jewljack
 
posted on November 13, 2003 12:07:49 PM new
Yes I did try that same error on the copied one, original There were three items the other two i had to just copy the info into a new template and that is what i will do with this one, just wanted you to see the error

one thing that has helped very much is the quick find box for photos , it had fixed a problem nicely good work on that

 
 SonyaCS
 
posted on November 13, 2003 04:48:20 PM new
Hi Jewljack,

So the 'copy' method has worked for you? If you get any more of these errors please let me know, so we can investigate them.

Regards,

Sonya
 
 jewljack
 
posted on November 15, 2003 08:13:34 AM new
NO THE COPY DID NOT WORK , I had to create as fresh new auction and manually enter all the new info :{

 
 ChristopherCS
 
posted on November 15, 2003 08:14:47 AM new
Hello,

Please let us know the next item this happens on. We would like to test launch a copy for you to see the results.



Regards,
Christopher
 
 
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