posted on November 16, 2003 08:45:39 PM new
Hi Christopher,
I also mentioned this a while ago. Having a simple search feature here would save Support time as well as us.
I also don't understand why there's no search available for "Active" and "Unsold" items, and no way to filter various steps in post sale. These are simple things that should be there and greatly reduce the usability of the site. If these aren't added I'll eventually have to leave.
One of the worst things is there is no way to filter step 3 from step 4, this makes my shipping much more difficult than it should be. I have not been able to figure out a good workaround for this problem.
Search in post sale should also include the Winner's eBay username and it would help if there was a "Search All" as the default.
On the up side I have found Sales Manager to be very stable and reliable.
I know I beat on you guys occasionally, but I do appreciate your help and service. If you want to see some real complaints check out this auction management board:
http://tinyurl.com/vahv
..it should make you feel better.
I have no idea why anyone with any volume continues to use them. I knew well over a year ago it was time to move on.
