posted on November 15, 2003 09:10:37 PM new
I just got back from vacation and had all my auctions to list on either 11/6 or 11/7 and run for 10 days. I just got back today and was bombarded with tons of emails from people asking me to see photos of my items. I went to Ebay to find out that my photos that I have put on all my auctions through your site are not showing up in my auction at all!! I can't even begin to tell you how much $$ this problem is going to cost me!!! If someone can tell me why the auctions all launched without photos, then I would appreciate it!! Someone wrote me in an email that the photo shows up in the search gallery, but not the auction??What gives? And how can I be compesated for over 70 auctions listing now for all week with no actual real photos? Are this hidden somehow? I paid for gallery on several and I think this is outrageous if you are going to charge me for photos that your system never let buyers see. Not to mention the fact of all the fewer sales that I am going to have now because of this absurd situation. Please let me know what is going on and how quick this can be fixed. Most of the auctions end this Sunday and Monday and maybe this can boost my sales a little.
Frank
posted on November 16, 2003 01:21:57 PM new
Hello vetrand,
When you were creating your listings, did you click the blue "attach" button to attach the images? The image appearing in the preview field is only a preview to assist you in finding the correct image. Once the correct image is located, you must click the attach button to attach it.
To attach images to your existing listings, please follow these steps:
Click the Image Hosting tab, and select the image(s) you want to attach to your auction. Click the "Attach Image" button at the bottom of the page. On the next page, select the auction site from the drop-down menu, and click the "Existing Auction" radio button. The next page will require you to enter the user ID, password, and auction number. The image will then be attached to the listing under the ad template.
