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 crowderscustomizing
  		posted on March 9, 2004 05:03:39 PM new
When I check my ebay account, I am only getting the insertion fees from ebay , NOT the FVF fee credits!!


Why????


Does your program only get me the insertion fee???


The FVF credit on my stuuff really adds up!

I sell $1000.00 stuff...

 
 DarinCS
  		posted on March 9, 2004 05:20:35 PM new
The Vendio system doesn't handle your Ebay credits. You can contact Ebay or send out a NPB email.

For your quick reference, here's a link to the Ebay Customer Support:
http://pages.ebay.com/help/basics/select-support.html
Best Regards,

DarinCS
 
 crowderscustomizing
  		posted on March 9, 2004 05:25:54 PM new
What about when I send a NPB notice?

Then I send a FVF credit via Vendio???

what does this do??

nothing???

 
 SonyaCS
  		posted on March 10, 2004 09:52:09 AM new
Hello,

We apologize for the misunderstanding -- you can send out a final value fee credit through Vendio, for eBay, as well as a non paying bidder alert. These can be done in Post Sale, under the Awaiting Payment sub-section of Post Sale. Select the items you wish to send these for and click the appropriate icon. I hope this helps.

Regards,

Sonya
 
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