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 charlotts
 
posted on April 29, 2004 07:48:27 AM new
How can one edit invoices?
Say you have an international customer and shipping is different. How can one go in, change the shipping amount and re-send and invoice with the correct shipping?
I know buyers cannot edit invoices, correct?
Thanks!

 
 SonyaCS
 
posted on April 29, 2004 09:13:05 AM new
Hello,

If this is for a closed auction, click on the post sale keys and deselect step 1 (and 2 if it is checked). Click on the Edit icon for step 1, change your shipping, then save and send out the WBN.

If this is for an active listing, click on the Active link in Sales Manager. Select your listing and click on 'Set WBN'. Then on the next page, select your listing again and click on Edit WBN. You may alter the shipping there, and save when you are finished.

Regards,

Sonya
 
 
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