posted on June 23, 2004 12:32:14 PM new
I can't launch my auctions. Vendio tells me I have an error & when I look, it says this:
The venue ebay has possibly returned the following message:
%API%
If this message indicates you must "put a credit card on file", please click here to verify your ebay account is up to date.
If this message indicates "failed in payment methods", please click here and select at least one payment type
If this appears to be a problem related to ebay, please check here
I've sent a message to Ebay, because no other message is indicated, but I've heard nothing from them. WHERE are live people?!
We have done some investigation into this, and we believe that the error you are receiving is most likely related to the state of your eBay account. To resolve the problem, we would recommend that you go to eBay and create and launch a test listing on their website. If you are able to complete this process without receiving an error from eBay, please write back and let us know as soon as you can.
eBay is in the process of revamping their billing system and you may need to take this step on their site to get your account cleared (note that your account may appear to be up-to-date, and that if you contact eBay they will likely tell you that you should not be having trouble - despite this, you will most likely get a credit card update screen when you actually attempt to create a listing.)
