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 OhMsLucy
  		posted on July 10, 2004 03:59:43 PM new
Hi,

I'm confused! As usual...

I haven't ever used eBay Shipping and Payment Details in my auctions because I'm not quite sure what it does.

Where does the information appear and when?

Is it the box that shows after the auction ends, with the final price and shipping cost?

And then the shipping cost appears in PayPal when the bidder makes payment? If so, I do want it in my listings.

Please let me know. I'm preparing a lot of auctions to launch in a few weeks and want to be sure I do this right.

Thanks a bunch!

Lucy




[ edited by OhMsLucy on Jul 10, 2004 04:00 PM ]
 
 SonyaCS
  		posted on July 10, 2004 04:06:37 PM new
Hello,

eBay Shipping and Payment Details pertains to eBay's checkout. On an eBay listing, it will be after your description in a Payment Details section.

If you're using Vendio Checkout then you wouldn't want to activate this option. Unless you are planning to use Checkout Redirect. As long as you have your PayPal email address stored properly in Global Preferences and you check off any Post Sale Acceleration options in My Account > Post Sale Acceleration, your payments will appear on PayPal with the right shipping and will automatically record in your Vendio account when a customer pays you.

The FAQ has more information about eBay's Checkout and Vendio Checkout, in case you need to read more information on this.

As always, if you need more help please feel free to ask.

Regards,

Sonya
 
 OhMsLucy
  		posted on July 10, 2004 04:14:08 PM new
Hi Sonya,

Thanks for the speedy reply!

I wandered all over Vendio's help section. Could you point me to the FAQ's you mentioned?

Thanks,

Lucy

 
 SonyaCS
  		posted on July 10, 2004 04:27:00 PM new
Hi Lucy,

Here's the link to the FAQ that talks about Checkout Redirect:

http://www.vendio.com/help/faq.html/13#429

Here is the direct link to it as well:

http://www.vendio.com/help/faq.html/13

Unfortunately I don't have anything more for you on eBay Checkout -- I apologize for that. However you can set the defaults up in My Account > eBay Site Specifics. If you have more questions about it feel free to ask me.

Regards,

Sonya
 
 OhMsLucy
  		posted on July 10, 2004 05:14:14 PM new
Thanks, Sonya.

I'll check them out.

Edited to add: I don't use Vendio Checkout. Maybe that's why I couldn't find what I needed in the FAQ's.

Oh well, I guess I'll just have to wait until I launch an auction.

Lucy
[ edited by OhMsLucy on Jul 10, 2004 05:15 PM ]
 
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