posted on July 18, 2004 01:06:55 PM new
Hi guys, the very first picture a buyer sees when he clicks on an auction is the one that is next to the opening bid price and time left etc. and before you get into within the template and the rest of the pictures. This picture for about 20 seconds is short and fat before it reverts to its normal size. That might just be enough time to turn off an unsophisticated buyer who doesn't realize that is not what the item really looks like. Can anything be done about this? Steve
posted on July 20, 2004 08:48:55 AM new
Darin, I'm still waiting for an answer. I like having the picture there at the top. But if it is going to look so ridiculous for the first 20 seconds or so I would just as soon not have it. The way it is now it is probably doing me more harm than good. please reply ASAP. Thanks, Steve
posted on July 20, 2004 09:08:05 AM new
Hello Steve,
This has been a little more apparent lately. The issue is that eBay scales your images down to fit within that box, but lately the tool they use to snap it into that window has been seemingly taking longer to resize the image, so you see it distorted and wide before it resizes properly into the window.
The only way around that really is to use images that are wider than they are tall, so they fit better inside the dimensions of eBay's title bar box.
posted on July 20, 2004 10:52:05 AM new
Hi Christopher, you, I and Sonya go back a long way together. That is the first answer I have ever received from you that just doesn't suit me. For the time being I will not put an image in that box until eBay resolves that issue. Have you brought it to their attention? Most of my images are tall sconces. To say I should put a wide image in instead of a tall one just won't work. If I should lose just one potential buyer because they are fooled by the fat image and don't go any further into the auction that is one buyer too many to lose. Thanks for your response. eBay strikes again. Steve
posted on July 20, 2004 10:52:15 AM new
Hi Christopher, you, I and Sonya go back a long way together. That is the first answer I have ever received from you that just doesn't suit me. For the time being I will not put an image in that box until eBay resolves that issue. Have you brought it to their attention? Most of my images are tall sconces. To say I should put a wide image in instead of a tall one just won't work. If I should lose just one potential buyer because they are fooled by the fat image and don't go any further into the auction that is one buyer too many to lose. Thanks for your response. eBay strikes again. Steve
