posted on August 28, 2004 10:17:11 PM new
Hi! I am new to Vendio, even though I used AuctionWatch a long time back.
When I joined this time, I noticed the archive section for auctions. Becuase I sometimes sell the same item more than once, I thought this would be great - I was under the impression that I could save my auctions and use them to relist.
However, when I went to archived auctions today, I could not find them. A pop-up then came up saying the files could not be downloaded unless I picked a program to put them in.
Is there an easier way to use the archival system? Or should I just keep the auctions in the ended file and relist from there? I just wanted an easier way to reuse my auctions. Thanks for your response!
rosycat
"Being Overworked and Underpaid and Unappreciated
Is just a Perk of Being Middle-Class and Educated..." Mark Schultz (songwriter/singer)
posted on August 29, 2004 01:31:49 PM new
The archive feature will allow you to archive your closed sales in order to reduce the number of unused closed sales stored in our system and to keep your costs as low as possible.
Note that there is a restore function which will allow you to restore auction data that has been archived. This function will allow you to restore data for only a limited time after it is archived (generally 2 weeks).
To restore your items, go to Sales Manager -> Sales Archive (in the left navigation bar) -> Restore Items. Please be aware that once your items have been archived permanently, they cannot be restored.
If you find that you are relaunching auctions from your closed section frequently, or you want to retain listing data for templating purposes, you should save your auctions to Inventory as you list them. This will save a copy of the auction which can then be relaunched at any time.
Best Regards,
