posted on September 17, 2004 02:03:53 PM new
Hello all.
I have several auctions in my Post Sale | Awaiting Payment area that are not being processed. I have tried to update the UPI on these 6 times ... and nothing happens.
They are all currently in the following status: Unpaid Item Dispute - Error.
"The Update Dispute failed to be submitted at the auction site.
The explanation given for the error was:
The action is not currently applicable for this dispute. Please check your action id and try again.
Please try resending the Update Dispute for this listing. "
Is there something wrong with the Vendio - eBay API? I'm not sure what to do about getting my FVF credits for these auctions. Does anyone else out there have a similar problem?
Should I just go and use the eBay tools and manually do each one to get the FVF credits?
posted on September 17, 2004 05:24:58 PM new
Hi Ty,
There is a link on that page that will take you to eBay so you can find out the status of the UPIs you filed. Please click that link -- it should tell you why they rejected the UPI. You might need to finish them up on ebay but please let us know what it says in your eBay account when you check.
posted on September 20, 2004 02:09:32 PM new
I AM HAVING THE SAME PROBLEM HERE! Keep getting an error message, but I am not getting an explanation of why.....
posted on September 20, 2004 04:47:47 PM new
Hello,
There is a link toward the top called 'check the current status' -- it should take you to eBay, where you can find out why they rejected the UPI.
There's an option for 'not a registered user' in the UPI process. What options did you select for the UPI? What were you trying to update the UPI with? You should be able to get the credit for it. If you didn't start the UPI with the 'not a registered user' option you might have to go directly through eBay.
Regards,
Sonya
[ edited by SonyaCS on Sep 20, 2004 04:48 PM ]
