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 suze
 
posted on November 21, 2004 03:40:45 PM new
hi, i've been away for over 6 months and signed in today to refamiliarize myself with the site and maybe upload some photos and maybe come back to work except that although i am under the annual plan which is good til next march, i have no access to do this anymore? i've clicked thru every page i can find and discovered i'm classified as "inactive" and that i have no image hosting plan??? what's this??? please explain!
 
 ChristopherCS
 
posted on November 21, 2004 03:49:28 PM new
Hello,

Our apologies for the confusion. We have set you on an image hosting plan for use while on your annual plan subscription.

You should be able to upload and list now as needed.


Regards,
Christopher
 
 suze
 
posted on November 21, 2004 04:10:47 PM new
hi christopher, thanks for the quick fix. i hope i can get answers to a couple other questions too? do i understand correctly that once my renewal comes up, i will be paying more for that plus paying for photos too? and after reading several other threads with a reference to clearing out old photos by emptying the recycle bin... where on vendio do i find the recycle bin?

 
 SonyaCS
 
posted on November 22, 2004 10:56:48 AM new
Hello,

Regarding plan renewal -- Image Hosting is covered on the annual plans up to 135 MB so if you are under that amount, you won't be paying any extra.

The Recycle Bin is located in Image Hosting. It is in the menu to your left.

Regards,

Sonya
 
 
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