Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Sales Manager 7.0 Shipping Problems


<< previous topic post new topic post reply next topic >>
 ishtar
 
posted on November 20, 2005 04:44:38 PM new
I have not been able to list a single auction since upgrading to Sales Manager 7.0. Whenever I try I get the following message: Error 10019: You specified inconsistent Shipping parameters.
You specified inconsistent Shipping parameters: <ShippingService[Standard Flat Rate Shipping Service(1)]>, <ShippingServiceCost[NULL]> and <ShippingType>=FLAT_RATE

I have no idea why I get this message and what to do to fix it. Everything I have tried has failed. My auctions listed without problem with Sales Manager 6.0. I use Ebay checkout and Paypal.

My shipping requirements are very simple. I charge 50 cents for first class shipping in the USA and $1.00 for USPS international air mail. How can I get my auctions to reflect this and still list?

I am losing money while my auctions do not load and need this resolved quickly.


Thanks,

Doug Beauchamp
[email protected]


 
 SonyaCS
 
posted on November 21, 2005 11:10:50 AM new
Hi Doug,

We are looking into this error. Please keep the two items in pending untouched as I have submitted them as examples -- we will get back in touch with you soon, when we have more information about this error.

Regards,

Sonya
 
 ishtar
 
posted on November 30, 2005 07:44:30 AM new
Hello:

It has been 10 days since I sent this message and no one has contacted me with a solution or suggestions. The only way I can enter auctions now is to list them, have them be rejected and then edit each auction one at a time through the link provided with the "details" of the error message. This is kinda tedious.

Any help would be appreciated.

Thanks,

Doug Beauchamp
[email protected]

 
 SonyaCS
 
posted on November 30, 2005 09:47:38 AM new
Hello,

We are still investigating the different causes of this error but we do have a potential workaround we would like you to try. If your batch items were originally created in a previous version of Pro, please go to the eBay Site Information tab, click on the Payment Instructions and Details button, click OK, then upload your items.

Regards,

Sonya
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!