posted on November 22, 2005 09:07:03 AM new
• No shipping option is available for some of the items. Please check whether the items are shipped to your country, and contact the seller for a quote
• 7002 : USPS API error : -2147219434 : First Class mail must weigh 13 ounces or less.
Above is the message at checkout for combined order number 826602719.
This is for a US address and didn't happen on any of the other auctions in this lot.
What do we do to get this fixed...I think the combined shipping weight is more than first class can handle and I did not specify any other class of usps mailing.
posted on November 22, 2005 10:14:10 AM new
Hello,
The error most likely is due to First Class calculated not being able to support the weight of the combined package.
To get around it, please click on the set of post sale keys, and uncheck step 1. Then click on the edit icon for step 1 (for Send WBN) and edit the shipping section to choose a new, supported calculated option. You should then be able to go through and choose the new shipping option.
